Manager, Sales Development

ModMed; United States; Hybrid; USD 90,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Hybrid/remote options

Dog-friendly HQ

Job summary

ModMed is hiring a Sales Development Manager to lead and scale a high-performing SDR team focused on driving pipeline growth within a specialty or business segment.

The role partners with Sales, Marketing, and Revenue Operations to align outbound and inbound strategies, while coaching career development and establishing repeatable processes for measurable results.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or related field.
• Equivalent professional experience accepted in lieu of a degree.
• Experience in healthcare, healthcare IT, SaaS, or B2B technology strongly preferred.

Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives (SDRs) with regular feedback and career planning.
• Set clear performance expectations and hold team members to defined KPIs.
• Monitor performance and address gaps through coaching and improvement plans.
• Ensure consistent execution of SDR processes, including lead qualification and early engagement.
• Drive high-quality pipeline by sourcing and scheduling qualified meetings with target prospects.
• Collaborate with Sales, Marketing, Enablement, and Specialty GM to align strategies.
• Use Salesforce and analytics to track performance and inform decisions.
• Recruit, hire, onboard, and foster a inclusive team culture.

Skills

Sales leadership

Coaching

Healthcare IT

SaaS

B2B technology

KPIs & performance mgmt

Excellent communication

Education

Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or related field

Tools

Salesforce

Job description

Join the Team Modernizing Medicine At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes: Consistently ranked as a Top Place to Work 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year” 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties Florida Venture Forum: Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started. Ready to modernize medicine with us?

Job Description Summary:

ModMed is hiring a Sales Development Manager to lead, coach, and scale a high-performing SDR team focused on driving pipeline growth within a given specialty or business segment. This role partners closely with Sales, Marketing, and Revenue Operations to align outbound and inbound strategies with ModMed’s go-to-market objectives. The Manager develops talent through structured coaching, performance management, and career development, while establishing repeatable processes that ensure consistent execution and measurable results. With a deep understanding of the ModMed product and the obstacles buyers face, the Sales Development Manager ensures the team delivers value-driven, compliant, and customer‑centric engagement at every stage of the funnel. This role blends people leadership, operational rigor, and strategic thinking to support ModMed’s mission of transforming healthcare through innovative technology solutions.

Your Role:

• Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning.
• Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs).
• Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives.
• Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event‑generated leads.
• Drive high‑quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects.
• Conduct regular one‑on‑one meetings to review call activity, written communications, and performance data.
• Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements.
• Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals.
• Collaborate cross‑functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff.
• Leverage Salesforce and analytics tools to track performance, report results, and inform data‑driven decision making.
• Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness.
• Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment.
• Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas.
• Foster ongoing learning through coaching, team meetings, and skill development initiatives.
• Build a motivating team culture through recognition, communication, and engagement.
• Maintain visibility into team performance through dashboards and reporting.
• Forecast SDR pipeline contribution and adjust strategies to address gaps.
• Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results‑driven leadership.

Skills & Requirements:

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred).
• Equivalent professional experience is accepted in lieu of a degree.
• Ongoing professional development in sales leadership, management, or revenue operations is a plus.
• Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred.
• Excellent verbal and written communication skills.
• Proven experience leading, coaching, and developing sales or sales development teams.
• Results‑oriented with a track record of meeting or exceeding goals.
• Strong organizational and time‑management skills.

ModMed Benefits Highlight:

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in‑person collaboration opportunities; dog‑friendly HQ (US), Hybrid office‑based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

It takes more than just a great product to modernize medicine. It takes a great team.

The work we do makes a difference. Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. Our innovative and collaborative culture fuels our growth and creates rewarding and empowering experiences for our team.