Manager, Sales Development

Rippling; Chicago (IL); On-site; USD 155,000 - 170,000; Full time

Job summary

Rippling is seeking an SDR Outbound Manager to coach and develop reps, build pipeline, and refine processes in a burgeoning Chicago office.

The ideal candidate will have over 2 years in an SDR role, excellent knowledge of the SDR tech stack, and will be instrumental in hiring and training talent while achieving revenue targets.

This is a hybrid position expected to transition to the new Chicago office within the next 6-9 months.

Qualifications

• 2+ years in an SDR organization and 1+ year in SDR leadership.
• Experience in SaaS with multi-product selling distribution.
• Excellent ability to manage at the ground level.

Responsibilities

• Coach and develop regional reps.
• Build pipeline and manage processes.
• Establish culture and operations for the new Chicago office.

Skills

SDR leadership

SaaS experience

Change management

Outbound strategy execution

Salesforce proficiency

Data management

Tools

Outreach

Salesloft

Sales Navigator

ZoomInfo

LeadIQ

Job description

About this Position

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee’s payroll, health insurance, work computer, and third‑party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.8B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America’s best startup employers by Forbes.

About the Role

As an SDR Outbound Manager, you’ll coach and develop regional reps, build pipeline, manage processes, and focus on per‑rep production. Your organization specializes in inbound, outbound, and special projects, allowing you to be strategic about the funnel you manage. You’ll help establish the culture and operations for the new Chicago office and work to improve funnel conversion rates through ABM execution.

*This role will eventually transition into our future Chicago office (West Loop/Fulton Market area) hybrid within the next 6‑9 months.

What you will do

• Assist in setting the tone for the new Chicago office.
• Build out the north‑central presence of the SDR organization as a top‑of‑funnel leader.
• Leverage data to ensure SLA’s and KPI’s are hit daily.
• Coach reps on handling objections and pitching Rippling to book demos with prospects.
• Motivate reps to learn and grow daily, preparing them for their next sales role.
• Own a specific function and translate business needs throughout the org.
• Heavily involved in hiring top talent for the SDR organization.
• Display cross‑functional empathy and deliver high‑level and tactical feedback across orgs.
• Consistently drive the business to achieve and exceed revenue targets.

What you will need

• 2+ years in an SDR organization and 1+ year in SDR leadership.
• Proficiency with the SDR tech stack: Outreach, Salesloft, Mixmax, Salesforce, LinkedIn Sales Navigator, ZoomInfo, Lusha, LeadIQ, SalesIntel, Gong/Chorus, Guru/Highspot.
• Experience in SaaS with multi‑product selling distribution.
• Experience building an outbound program or executing an outbound strategy that involves multichannel approaches tracked heavily by input/output metrics.
• Excellent ability to manage at the ground level while also zooming out to define and execute broader business initiatives.
• Ability to hire, onboard, ramp, and train remotely across multiple time zones.
• Deep understanding of scaling orgs in fast‑paced environments.
• Experience in change management.

Additional Information

Rippling is an equal‑opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail].

We highly value employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (those who live within a defined radius of a Rippling office), working in the office at least three days a week is an essential function of the role.

Salary Information

The pay range for this role is: $155,000 - $170,000 USD per year (Tier 2 OTE). Commissions are not guaranteed.