Manager, Sales Capabilities

Galderma; Orange (CA); Hybrid; USD 115,000 - 145,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

Galderma is seeking a Sales Capabilities Manager to design, deliver, and evaluate training programs for field sales reps and sales managers. You will partner with Sales Leadership, Marketing, Medical Affairs, and Compliance to ensure scientifically accurate and compliant training aligned with business goals.

The role emphasizes adult learning principles, VILT/ILT delivery, and field coaching with ~20–40% travel. A life sciences background and 3–5 years in related sales/training are expected.

Qualifications

• Bachelor's degree required in Life Sciences, Business, Education, or related field.
• Minimum 3-5 years in pharmaceutical, biotech, or dermatology sales.
• Minimum 1-3 years of sales training, learning & development, or field trainer experience.
• Strong facilitation, presentation, and communication skills.
• Must travel ~20-40%.

Responsibilities

• Design and facilitate new hire, advanced, and ongoing sales training programs.
• Deliver in-person, virtual, and blended learning solutions.
• Develop content for launches, disease state education, and competitive differentiation.
• Lead VILT/ILT across multiple digital platforms.
• Observe, coach, and provide feedback to sales reps during field visits.
• Collaborate with Marketing, Medical Affairs, and Compliance to ensure accurate, compliant materials.
• Track KPIs and measure training effectiveness; report on business impact.
• Manage learning curriculum in the LMS.

Skills

Facilitation

Presentation skills

Communication skills

MS Office / PowerPoint

Travel readiness

Cross-functional collaboration

Education

Bachelor's degree in Life Sciences, Business, Education, or related field

Master's degree or LTEN/ATD certifications (preferred)

Tools

Veeva

Salesforce

Job description

The Sales Capabilities Manager is responsible for designing, delivering, and evaluating training programs that enhance the knowledge, skills, and performance of field sales representatives and sales managers within the pharma/biotech, and dermatology business units. This role partners closely with Sales Leadership, Marketing, Medical Affairs, and Compliance to ensure training initiatives are strategically aligned, scientifically accurate, and fully compliant with all industry regulations.

Key Responsibilities

Training Program Development & Delivery

• Design and facilitate new hire, advanced, and ongoing sales training programs for field representatives and district managers.
• Leverage adult learning principles and innovative instructional methods to create impactful in-person, virtual, and blended learning solutions.
• Develop content for product launches, national plan of action meeting, ongoing disease state education, and competitive differentiation.
• Develop and lead Virtual and instructor led training (VILT/ILT) in multiple digital platforms.

Field Support & Coaching

• Conduct field visits to observe, coach, and provide actionable feedback to sales representatives.
• Partner with sales leadership to identify performance gaps and deliver targeted training interventions.
• Coach and prepare Trainers and/or Regional Sales Managers that assist during training classes.
• Assist with the development of Senior Account Managers and Account Managers.

Cross-Functional Collaboration

• Collaborate with Marketing to translate brand strategy into field-ready training content.
• Work with Medical Affairs and Regulatory to ensure all training materials meet scientific accuracy and compliance requirements.
• Support alignment of sales training with Market Access and patient support services.
• Work with external vendors to identify and implement new technologies within the training environment.

Program Evaluation & Reporting

• Measure training effectiveness using qualitative and quantitative methods (e.g., field performance metrics, assessments, and feedback surveys).
• Track KPIs to inform continuous improvement and demonstrate business impact.
• Create, manage, and assign learning curriculum in the LMS environment

Skills and Qualifications

• Basic Qualifications
• Bachelor's degree in Life Sciences, Business, Education, or related field.
• Minimum 3-5 years in pharmaceutical, biotech, or dermatology sales.
• Minimum 1-3 years of sales training, learning & development, or field trainer experience.
• Strong facilitation, presentation, and communication skills.
• Excellent communication: verbal, written and oral
• Excellent presentation skills
• Must be proficient in MS Office including PowerPoint as well as latest technological advances in training equipment, software, and materials
• Must be able to travel (~20-40%)

Preferred Qualifications

• Master's degree or advanced certifications (e.g., LTEN, ATD).
• Experience supporting product launches and brand training.
• Familiarity with dermatology therapeutic areas and biologic product categories.
• CRM knowledge (Veeva, Salesforce).
• Comprehension of adult learning principles and methods, as well as social persuasion techniques
• Experience in the design and execution of training and leadership programs

About the Compensation

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $115,000 - $145,000.

In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

What We Offer in Return

You will be part of an organization that genuinely values and embraces diversity and inclusion. We believe that reflecting the diverse perspectives of our customers leads to stronger, more meaningful outcomes.

Our people make a difference

At Galderma, you'll work alongside individuals who share your drive-as well as those with different perspectives that help us grow. We value the unique contributions of every team member. Our culture of professionalism, collaboration, and support creates an environment where people can truly thrive and excel.

Employer's Rights

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.