Manager, Sales Capabilities

galderma; United States; Presencial; USD 95.000 - 130.000; Jornada completa

Descripción de la vacante

Galderma seeks a Training Program Developer & Delivery expert to design and deliver comprehensive sales training for field representatives and district managers. You will leverage adult learning principles to create impactful in-person, virtual, and blended learning solutions.

You will coach field teams, partner with marketing and medical affairs to ensure scientific accuracy, and drive training programs aligned with market access and patient support services. Travel up to 40% is expected.

Formación

• Bachelor’s degree in Life Sciences, Business, Education, or related field.
• 3–5 years in pharmaceutical, biotech, or dermatology sales.
• 1–3 years in sales training, learning & development, or field training.
• Strong facilitation, presentation, and communication skills.
• Proficient in MS Office including PowerPoint; travel ~20–40%

Responsabilidades

• Design and deliver new hire, advanced, and ongoing sales training programs.
• Create content for product launches, disease education, and differentiation.
• Lead virtual and in-person training across platforms (VILT/ILT).
• Observe field visits, coach reps, and address performance gaps.
• Collaborate with Marketing, Medical Affairs, Regulatory, and external vendors.
• Measure training effectiveness and manage LMS curriculum.

Conocimientos

Facilitation

Presentation skills

Communication

Training delivery

Travel readiness

Educación

Bachelor's in Life Sciences

Bachelor's in Business

Bachelor's in Education

Herramientas

Veeva CRM

Salesforce

MS Office / PowerPoint

Descripción del empleo

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Key Responsibilities

Training Program Development & Delivery

• Design and facilitate new hire, advanced, and ongoing sales training programs for field representatives and district managers.
• Leverage adult learning principles and innovative instructional methods to create impactful in-person, virtual, and blended learning solutions.
• Develop content for product launches, national plan of action meeting, ongoing disease state education, and competitive differentiation.
• Develop and lead Virtual and instructor led training (VILT/ILT) in multiple digital platforms.

Field Support & Coaching

• Conduct field visits to observe, coach, and provide actionable feedback to sales representatives.
• Partner with sales leadership to identify performance gaps and deliver targeted training interventions.
• Coach and prepare Trainers and/or Regional Sales Managers that assist during training classes.
• Assist with the development of Senior Account Managers and Account Managers.

Cross-Functional Collaboration

• Collaborate with Marketing to translate brand strategy into field-ready training content.
• Work with Medical Affairs and Regulatory to ensure all training materials meet scientific accuracy and compliance requirements.
• Support alignment of sales training with Market Access and patient support services.
• Work with external vendors to identify and implement new technologies within the training environment.

Program Evaluation & Reporting

• Measure training effectiveness using qualitative and quantitative methods (e.g., field performance metrics, assessments, and feedback surveys).
• Track KPIs to inform continuous improvement and demonstrate business impact.
• Create, manage, and assign learning curriculum in the LMS environment

Skills and Qualifications

Basic Qualifications

• Bachelor's degree in Life Sciences, Business, Education, or related field.
• Minimum 3-5 years in pharmaceutical, biotech, or dermatology sales.
• Minimum 1-3 years of sales training, learning & development, or field trainer experience.
• Strong facilitation, presentation, and communication skills.
• Excellent communication: verbal, written and oral
• Excellent presentation skills
• Must be proficient in MS Office including PowerPoint as well as latest technological advances in training equipment, software, and materials
• Must be able to travel (~20-40%)

Preferred Qualifications

• Master's degree or advanced certifications (e.g., LTEN, ATD).
• Experience supporting product launches and brand training.
• Familiarity with dermatology therapeutic areas and biologic product categories.
• CRM knowledge (Veeva, Salesforce).
• Comprehension of adult learning principles and methods, as well as social persuasion techniques
• Experience in the design and execution of training and leadership programs

About the Compensation

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; comp