Manager, Sales

Barry Callebaut Group; Lancaster (Lancaster County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive benefits package

MyFlex PTO

Flexible work arrangements

Diversity & inclusion culture

Job summary

Barry Callebaut Group in the United States seeks a Sales Manager, Food Manufacturing to oversee and grow key accounts across PA, NJ, MA, and OH. You will develop customer-centric strategies to drive volume, margin, and market share while serving as a trusted advisor to cross-functional teams.

The role requires a Bachelor's degree in business or related field, 3+ years of B2B sales or account management, and willingness to travel 30–60%.

Qualifications

• Bachelor's degree in business administration, marketing, or related field.
• 3+ years of account management or business development experience in B2B environments.
• Proven ability to prospect, manage accounts, and grow revenue.
• Excellent communication and relationship-building skills.

Responsibilities

• Develop and manage relationships with key stakeholders within customer organizations.
• Manage coverage across PA, NJ, MA, and OH and other areas as needed.
• Execute sales strategies to achieve volume and margin goals.
• Grow a robust pipeline of opportunities within existing and new accounts.
• Act as primary contact for accounts and ensure timely communication.
• Collaborate with R&D, supply chain, and marketing to tailor solutions.
• Monitor KPIs to assess performance and drive improvements.
• Negotiate and renew long-term contracts and partnerships.
• Coordinate cross-functionally to ensure timely product delivery and customer satisfaction.
• Represent Barry Callebaut at trade shows and industry events.
• Provide accurate sales forecasts and contribute to strategic planning.
• Leverage market insights for product development and pricing strategies.
• Stay informed of market trends and competitive activity.

Skills

Account management

Business development

Sales forecasting

Relationship building

CRM proficiency

Communication

Education

Bachelor's degree in business administration or related field

Tools

Salesforce

Job description

About The Role

The Sales Manager, Food Manufacturing, will oversee and grow accounts in the food manufacturing sector within a territory to include, but not limited to, PA, NJ, MA, and OH. This role is responsible for developing and executing customer-centric strategies to drive volume growth, maximize margin performance, and expand market share. The Sales Manager will act as a trusted advisor, leveraging industry expertise to align customer needs with company solutions while fostering cross-functional collaboration to deliver exceptional service.

Job Responsibilities Include

• Develop and manage relationships with key stakeholders within customer organizations.
• Responsible for account coverage across Pennsylvania (PA), New Jersey (NJ), Massachusetts (MA), and Ohio (OH); other surrounding areas as needed
• Execute sales strategies that achieve annual volume and margin goals, ensuring alignment with company objectives.
• Drive business growth by identifying and nurturing a robust pipeline of opportunities within existing and new accounts.
• Act as the primary point of contact for customer accounts, addressing concerns and ensuring clear, timely communication.
• Collaborate with R&D, supply chain, and marketing teams to develop tailored solutions that meet customer needs and drive innovation.
• Monitor and track key performance indicators (KPIs) to assess performance, identify trends, and drive continuous improvement.
• Negotiate and renew long-term contracts, fostering enduring partnerships with customers.
• Work cross-functionally to ensure timely delivery of products, resolve supply chain challenges, and maintain high levels of customer satisfaction.
• Represent the company at trade shows, networking events, and industry forums to enhance visibility and identify new opportunities.
• Provide accurate sales forecasts and contribute to strategic account planning.
• Leverage market insights to guide product development, pricing strategies, and go-to-market plans.
• Stay informed of market trends, competitive activities, and industry developments to anticipate customer needs and drive proactive solutions.
• The scope of the role is the assigned region in the USA, covering direct food manufacturing accounts.

About You

• Bachelor’s degree in business administration, marketing, or a related field.
• 3+ years of account management or business development experience, preferably in a B2B food-related industry.
• Proven ability to prospect, manage accounts, and drive new business growth creatively and strategically.
• Demonstrated success in building strong customer relationships and achieving revenue growth targets.
• Strong customer focus with a solution-oriented mindset.
• Excellent business acumen with the ability to analyze data, identify trends, and make informed decisions.
• Strong communication, presentation, and interpersonal skills.
• Familiarity with Salesforce or similar CRM platforms is preferred.
• Knowledge of the chocolate or commodity markets is a plus.
• Travel requirements: Available for overnight travel. Travel frequency will depend on where the candidate is based; 30-60% depending on business need.

What You Can Expect From Barry Callebaut

• Competitive salary, annual bonus, and comprehensive benefits package.
• MyFlex PTO (unlimited), holidays, and flexible work arrangements.
• An inclusive, diverse culture grounded in the #OneBC mindset.
• Exposure to global best practices and opportunities for professional growth and internal mobility.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.