Manager - Sales

Goldfish Swim School; Edmond (OK); Hybrid; USD 30,000 - 42,000; Part time

Job summary

Goldfish Swim School is seeking a Sales Manager Trainee in Edmond, OK. You will learn to lead the Front Desk team, drive enrollment, and support guest experiences under the AGM - Sales and GM guidance.

This entry point positions you to grow into a Manager role through hands-on mentorship and structured development. You'll greet families, keep the facility spotless, handle enrollment tasks, learn objection handling, and support daily operations while gaining leadership experience in a fast-paced,

Qualifications

• 0-1 years in a customer service, sales, or team support role.
• Must obtain Lifeguard Certification through Goldfish Swim School.
• Evening and weekend shifts required.
• Spanish-speaking ability preferred to support our Spanish-speaking customer base.

Responsibilities

• Greet families at arrival and departure as a welcoming presence.
• Keep the facility clean, organized, and ready for customers.
• Oversee first day swimmer process: wristbands, tours, and lane walks.
• Support enrollment efforts by following up on leads via calls/texts.
• Learn to handle objections and coach Front Desk staff.
• Shadow and assist the AGM in coaching Front Desk team members.
• Serve as Manager on Duty during shifts, ensuring operations meet Goldfish standards.

Skills

Communication

Learning software

Organization

Customer-service experience

Education

Lifeguard Certification

Job description

Job Title: Manager - Sales

Reports to: General Manager

FLSA Status: Part time, Non-Exempt

• Spanish-speaking ability preferred to support our Spanish-speaking customer base.

Summary: The Management Trainee - Sales is an entry point into Goldfish Swim School's Manager Development Program, designed for motivated individuals who are passionate about people, sales, and delivering exceptional guest experiences. In this role, you will work closely alongside the AGM - Sales and General Manager, developing the skills and knowledge needed to lead a high-performing Front Desk team, drive enrollment, and eventually grow into a Manager. You will learn the school's operations from the ground up, building confidence through hands‑on experience, mentorship, and structured development.

Duties and Responsibilities:

• Greet every member and family warmly at arrival and departure, serving as a welcoming presence for the school.
• Keep the facility clean, organized, and always ready for customers.
• Oversee the first day swimmer process: wristbands, tours, lane walks, and follow up.
• Support daily enrollment efforts by following up on leads via calls and texts under the guidance of the AGM or GM.
• Learn to handle common customer objections and support Front Desk staff in doing the same.
• Shadow and assist the AGM in coaching Front Desk team members through real-time support and feedback.
• Serve as the Manager on Duty during assigned shifts - responsible for the full operation of the school, stepping in across aquatics, front desk, and facilities wherever the team needs support and ensuring every area is running at the Goldfish standard.

What We're Looking For:

• A natural communicator - comfortable on the phone and in person with families.
• Comfortable learning new software (we'll train you on our systems).
• Organized, dependable, and proactive about following through.
• 0-1 years in a customer service, sales, or team support role.
• Required to obtain a Lifeguard Certification through Goldfish Swim School, if not already.
• Must be available for evening and weekend shifts.

What Success Looks Like:

• Families feel welcomed and cared for from their very first interaction.
• The Front Desk team is supported, coached, and set up to succeed each shift.
• The school feels clean, organized, and running smoothly every day.
• Enrollment growth and retention.

Our Culture:

At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people‑first, and committed to a golden experience every day. The Management Trainee - Sales is a key part of making that happen, from the first phone call to the first swim lesson and beyond. If you love working with people, thrive in a fast paced environment, and want a role where you can grow, we'll love to meet you.