Manager Safety and Security

UnityPoint Health; Des Moines (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

UnityPoint Health in Des Moines seeks a Public Safety Manager to lead the Public Safety program, ensuring safety and security for patients and staff. This role involves managing public safety officers, coordinating parking services, and conducting audits for customer satisfaction. Requires a Bachelor's degree (or equivalent experience) and supervisory skills within a healthcare environment.

Benefits

Paid time off

401K matching

Tuition reimbursement

Employee recognition program

Qualifications

• Bachelor's degree in Public Administration or related field preferred, or relevant work experience.
• Minimum five years of security enforcement experience in a medical setting.
• Supervisory experience of at least three years required.

Responsibilities

• Lead and manage the Public Safety program and Officers for UPH-DM.
• Coordinate the Parking Department's needs and services.
• Conduct quality audits and develop improvement strategies for customer satisfaction.

Skills

Leadership

Communication

Security Enforcement

Customer Relationship Management

Education

Bachelor's degree in Public Administration

Tools

CPR Certification

AED Certification

MAB Certification

Job description

Overview

Choose a career that matters with UnityPoint Health Des Moines! UnityPoint Health - Des Moines is a family of four hospitals including Iowa Methodist Medical Center, Iowa Lutheran Hospital, Blank Children's Hospital, and Methodist West Hospital. Our team members are the compassionate core of who we are and how we serve our patients and visitors every day.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching, and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability, and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career, and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Responsible for leading and managing the Public Safety program and the Public Safety Officers for UnityPoint Health - Des Moines (UPH-DM) to achieve specific quality, safety, security, service, and financial goals while providing a safe and secure environment for visitors, patients, physicians, and staff.

Responsible for managing the Parking Department by coordinating needs and services with DMPA and the Grounds Department to provide a safe, secure environment for patients, visitors, and staff. Oversees the hiring, termination, daily staffing, performance management, and staff development while building positive customer relationships and utilizing open communication.

Responsible for conducting quality audits with customers and developing improvement strategies for increasing customer satisfaction while maintaining financial goals for each department.

Responsible for the Public Safety Department responses to all disaster and/or emergencies, both internal and external, while working in collaboration and cooperation with the administrative staff at UnityPoint Health- Des Moines.

Qualifications

• EDUCATION: Bachelor's degree in Public Administration or a related field is preferred but commensurate work experience within the industry may be substituted for a degree. Ability to read, write and speak fluent English.

• EXPERIENCE: A minimum of five (5) years of Security enforcement in a medical setting experience preferred with a minimum of 3 years of direct supervision.

• LICENSES/CERTIFICATIONS: A valid Iowa Drivers' License and be insurable. Certification required in the following: AS, OC/Pepper Spray, Handcuffs, CPR, AED, and MAB.