Manager Risk Management

LSG Lufthansa Service Holding AG; Irving (TX); On-site; USD 110,000 - 125,000; Full time

Job summary

SkyChefs in Irving, TX seeks a Risk Management Manager to lead enterprise risk management efforts, including insurance portfolio management, claims oversight, RMIS administration, and loss control coordination.

Reporting to the Director of Risk & Claims, the role partners with brokers, insurers and internal teams to identify, assess, and mitigate risks while ensuring regulatory compliance and alignment with corporate objectives.

Qualifications

• Bachelor's degree required in risk management, insurance, finance, business administration or related field.
• Master's degree preferred.
• CPCU/ARM or equivalents certifications preferred.

Responsibilities

• Insurance Program Management: assist with procurement, negotiation and renewal of policies.
• Claims Management Oversight: oversee timely reporting, investigation and resolution of claims.
• Surety Bond Program Administration: verify bond requirements and manage renewals and collateral.
• Compliance & Regulatory Management: ensure processes comply with local, state, federal regs and best practices.
• Additional Responsibilities: coordinate with Treasury, Legal, HR and Operations to align risk management with goals.

Skills

Leadership

Communication

Analytical thinking

Education

Bachelor's degree in Risk Management, Insurance, Finance, Business Administration, or related field

Master's degree preferred

CPCU/ARM certifications preferred

Tools

Excel

Job description

Job Title:Manager Risk Management
Job Location:Irving-USA-75039
Work Location Type:On-Site
Salary Range:$110,000.00 - 125,000.00

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Position Overview

Reporting to the Director of Risk & Claims, the Risk Management Manager supports SkyChefs' enterprise risk management efforts, including insurance portfolio management, claims oversight, risk management information systems administration, and loss control coordination. This role is responsible for supporting risk management processes that minimize financial exposure, protect company assets, ensure compliance with legal and regulatory requirements, and optimize risk transfer strategies through effective partnerships with brokers, insurers, and external advisors.

TheManager, Risk Managementevaluates and challenges the cost and effectiveness of current insurance structures and risk management programs through quantitative analysis and strategic oversight. In addition to collaborating with external partners, this individual serves as a trusted business partner to internal stakeholders across the organization, helping identify, assess, and mitigate operational, financial, and strategic risks to support SkyChefs' overall business objectives.

• Work location: SkyChefs corporate office in Irving, TX
• Work type: onsite Monday-Thursday, remote on Friday

What You'll Do

Insurance Program Management:

• Assist with procurement, negotiation, and renewal of insurance policies (e.g., property, liability, workers’ compensation).
• Collaborate with brokers, carriers, and underwriters to secure optimal coverage terms and pricing.
• Align insurance coverage with organizational needs, risk profile, and regulatory requirements.
• Review and approve insurance certificates, manage contractual insurance issues, and ensure timely issuance of certificates.
• Conduct audits to verify accuracy and adequacy of coverage. Covering also all operational insurance related topics, e.g. underwriting data, obtaining and distributing workers' compensation posting notices, etc.

Claims Management Oversight:

• Oversee timely reporting, investigation, and resolution of claims in partnership with insurance carriers, TPAs, adjusters, and legal teams.
• Develop strategies to minimize claim frequency, severity, and improve management efficiency.
• Analyze claims data to identify trends, root causes, and recommend risk mitigation measures.

Surety Bond Program Administration:

• Verify bond requirements and amounts, actively seeking opportunities to reduce or cancel and actively working with Treasury to manage and optimize collateral
• Administration of bond renewals, issue continuation notices, and review U.S. Customs filings to ensure up-to-date scheduling of all locations
• Oversee the maintenance and optimization of the RMIS to ensure accurate data is entered, including insurance policy details (limits, deductibles, terms)
• Ensure ongoing data accuracy and perform regular report clean-ups
• Use RMIS to generate reports on claims, losses, risk exposures, and insurance performance
• Coordinate with external consultants and internal teams, e.g. field finance teams to conduct risk assessments, audits, and safety inspections
• Schedule loss control visits between insurers and field teams as required

Compliance & Regulatory Management:

• Ensure that all risk management, insurance, and claims processes comply with applicable local, state, federal regulations, and industry best practices
• Manage regulatory reporting requirements for insurance claims and ensure timely compliance with legal obligations
• Stay up-to-date on developments in insurance markets, regulatory changes, and emerging risk trends that may impact the organization

Additional Responsibilities:

• Distribute auto ID cards to field fleet managers.
• Update property schedules in coordination with the real estate director and tax analyst. And support the Director in ERM initiatives and workers' compensation claim follow-ups.
• Partner with departments (e.g., Treasury, Legal, HR, Operations) to align risk management with organizational goals.
• Manage relationships with external partners, including brokers, claims administrators, legal advisors, and safety consultants.
  

Knowledge, Skills and Experience

• Bachelor’s degree in Risk Management, Insurance, Finance, Business Administration, or a related field required; Master's degree preferred.
• Professional certifications such as CPCU (Chartered Property Casualty Underwriter), ARM (Associate in Risk Management), or other relevant industry designations are strongly preferred.
• 5+ years of progressive experience in risk management, insurance, claims administration, or a related discipline, including at least 2 years of leadership or management experience.
• Excellent verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organization as well as external partners, brokers, and service providers.
• Self-motivated with a strong sense of ownership, accountability, and a results-oriented mindset.
• Demonstrated analytical, critical thinking, and problem-solving capabilities.
• Advanced proficiency in Microsoft Office applications, particularly Excel, with the ability to analyze and interpret complex data.

SkyChefs is an EEO and Affi rative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

SkyChefs is an EEO and Affi rative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.