Manager, Risk Assessment & Controls

Liberty Mutual Fire Insurance Co.; Boston (MA); On-site; USD 92,000 - 154,000; Full time

Job summary

Liberty Mutual Fire Insurance Co. is seeking a Manager of Risk Assessment & Controls in Boston, MA. The role focuses on strengthening governance, audit remediation and AI-enabled controls across Global Risk Solutions.

Candidates should have 7+ years in auditing and accounting, and hold a CPA or MBA. Leadership experience is essential to coach teams across North America and beyond. This is a full-time, on-site role with a broad cross-functional impact.

Qualifications

• 7+ years of auditing and accounting experience.
• 5+ years in insurance industry preferred.
• CPA/CIA/CPCU or MBA/advanced degree preferred.
• Strong verbal and written communication skills.
• Knowledge of financial accounting systems and reporting tools.

Responsibilities

• Audit remediation and assurance: coordinate with Internal Audit, maintain findings and closure evidence.
• Support the external audit process by coordinating requests and resolving open items.
• Improve controls and attestation quality across GRS, strengthen reconciliations and coverage.
• Lead program partner audits, test reports against actuals and drive remediation.
• Leverage GenAI for data analysis, first-pass drafts and scalable AI workflows.
• Provide people leadership and coaching across time zones.

Skills

People leadership

Communication

Project management

Auditing

Education

Master's degree / MBA

CPA

Job description

Manager, Risk Assessment & Controls

Job Details

• ID: 2026-261936
• Job Locations: US-MA-Boston
• Position Type: Full-Time
• Job Grade: 15
• Department: 043D-12827 Financial Controls
• Market: Global Risk Solutions
• Minimum Salary: USD $92,000.00/Yr.
• Maximum Salary: USD $154,000.00/Yr.
• Recruiter: Caridad Mederos
• Referral Bonus Eligible: No

Description

Global Risk Solutions writes business in more than 20 countries, and the controls behind that business have to hold up everywhere. This role owns a meaningful piece of how we prove they do and how we keep proving it faster, using the AI tools now built into the way our team works.

This is a role for someone who genuinely likes both halves of controls work: the analytical half, where you dig into a process and find the gap nobody else noticed, and the influencing half, where you bring a business owner along without owning their process or their decision. You’ll partner with underwriting, claims, compliance and finance leaders across North America, Latin America, Europe and Asia Pacific and with external program partners, where you’ll often be the Liberty Mutual voice in the room.

The opportunity

You’ll help lead how GRS assures and strengthens its control environment worldwide driving the resolution of audit findings, elevating the quality of account reconciliations, building attestation programs from the ground up, and leading controls audits of our program partners. Alongside all of it, you’ll bring a builder’s mindset to how the work itself gets done: using GenAI to take on the mechanical lift so more of your time and your team’s goes toward judgment, not formatting.

Where you’ll make an impact

• Audit remediation & assurance
  • Serve as GRS’s connective tissue with Global Internal Audit — keeping findings, action plans and closure evidence moving toward resolution, and escalating where the risk warrants it.
• Support the external audit process
  • Support the external audit process- Coordinating request, resolving open items with external auditor on a timely basis.
• Controls & attestation quality
  • Raise the bar on the controls framework across GRS strengthening account reconciliations and attestation coverage across entities and extending that same rigor to every project and initiative the business takes on.
  • Turn documentation, process gaps and structural weaknesses into durable fixes.
• Program partner oversight
  • Plan and lead controls audits of external program partners, testing what they report against what actually happens and following up until remediation is real.
• AI-augmented analysis
  • Put GenAI to work on reshaping data, drafting first-pass analysis and getting up to speed on technical findings quickly then build repeatable AI workflows the rest of the team can use too.
• People leadership
  • Coach and develop team members, including across significant time-zone gaps, building their judgment so they can make sound calls independently.

Built around AI, not bolted on

Liberty Mutual is investing heavily in AI across the enterprise, and GRS Financial Controls is one of the places that shift shows up first. This role sits right at that intersection: you’ll use GenAI to compress the time spent on mechanical work reshaping files, comparing narratives across entities, drafting the first version of an observation and apply the time you get back to the calls that actually need a human. You’ll also help set the pattern for the rest of the team, turning one-off prompts into repeatable processes others can pick up and trust.

What you’ll bring

Preferred Qualifications

• Property & casualty insurance experience programs, reinsurance or surety a plus
• CPA, CIA, CPCU or an advanced degree in accounting, finance or business
• Prior people-leadership experience

Qualifications

• Master's degree/MBA; CPA
• Requires 7+ years of auditing and accounting experience, 5+ insurance industry experience
• Knowledge of financial accounting systems, business processes and reporting tools
• Superior verbal and written communication skills, Strong negotiation skills, Project management skills