Manager - Revenue Cycle Enterprise Partnership & Engagement

Henry Ford Health; Troy (MI); On-site; USD 120,000 - 170,000; Full time

Job summary

Henry Ford Health in Detroit seeks a Manager-Revenue Cycle Enterprise Partnership & Engagement to lead a consulting team and act as a strategic partner across the Revenue Cycle and enterprise stakeholders. You will drive alignment of priorities and outcomes, coordinating with hospitals, physician groups, service lines, and enterprise partners.

The role emphasizes change adoption, governance involvement, and ongoing stakeholder communication to sustain improvements and measurable results.

Qualifications

• Bachelor's degree required; fields include business, healthcare administration, engineering, nursing, IT, analytics, data science.
• Six (6) or more years in healthcare operations, Revenue Cycle, consulting, or related leadership roles.

Responsibilities

• Lead a team of consultants to foster trusted partnerships and advance engagement strategies.
• Support adoption of operating models and ensure performance alignment across enterprise stakeholders.
• Facilitate effective communication of Revenue Cycle priorities across hospitals, groups and services.
• Identify and translate stakeholder concerns into actionable plans aligned with enterprise goals.
• Oversee relationship management, governance participation, and change adoption.
• Develop team capability, allocate resources, and coach consultants to build trusted partnerships.

Skills

Consulting

Stakeholder management

Revenue Cycle

People leadership

Education

Bachelor's degree

Master's degree

Job description

This dynamic role is part of a dedicated team focused on strengthening alignment between the centralized Revenue Cycle organization and its enterprise stakeholders.

Role Overview

As the Manager-Revenue Cycle Enterprise Partnership & Engagement, you will serve as a consultative leader and strategic relationship partner, fostering trusted partnerships and advancing customer engagement strategies. You'll lead a team of consultants to ensure revenue cycle priorities are effectively communicated and sustained across hospitals, physician groups, service lines, and enterprise partners, driving alignment and measurable outcomes.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Lead a team of consultants to foster trusted partnerships and advance customer engagement strategies.
• Support the adoption of operating models and ensure performance alignment across enterprise stakeholders.
• Facilitate effective communication of revenue cycle priorities and ensure sustained understanding.
• Identify and escalated stakeholder concerns, translating them into actionable plans that support enterprise goals.
• Oversee relationship management, governance participation, change adoption, and continuous feedback mechanisms.
• Develop team capability, allocate resources, and coach consultants to build trusted partnerships.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Qualifications

Required:

• Bachelor's degree required; preferred fields include business, healthcare administration, industrial or related engineering, nursing, organizational development, information systems, analytics, computer science, or data science.
• Six (6) or more years of relevant experience in healthcare operations, Revenue Cycle, consulting, business transformation, performance improvement, project or program leadership, analytics, technology enablement, strategy development, or related work.

Preferred:

• Master's degree in a related field.
• Five (5) or more years of revenue cycle and healthcare experience, preferably in a large, complex, integrated healthcare organization.

Additional Information

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We prioritize learning and development, empowering you to make a meaningful impact in healthcare.