Manager, Revenue Cycle Analytics

Utsw; Town of Texas (WI); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

PPO medical

Paid Time Off

Retirement plan

Parental leave

Wellness programs

Tuition reimbursement

PSLF

Job summary

UT Southwestern Medical Center seeks a Manager, Revenue Cycle Analytics to lead a team that translates business needs into actionable insights and improvements. You will manage dashboards in Power BI and Tableau, collaborate with clinical and administrative leaders, and guide data-driven decisions to optimize revenue cycle performance.

The role requires strong communication, a background in healthcare finance, and the ability to foster collaboration while driving automation and AI-enabled

Qualifications

• Education: Bachelor’s Degree in finance, data analytics or accounting.
• Experience: 5 years of healthcare financial management experience with revenue cycle operations.
• Progressive supervisory/management experience in Patient Financial systems and processes.

Responsibilities

• Guide analytics and reporting priorities within Revenue Cycle.
• Oversee multiple Power BI and Tableau workspaces.
• Drive automation and AI workflows to improve operational efficiency.
• Develop and analyze denial management reports and trends.
• Partner with department leaders to review productivity and work queue volumes.

Skills

SQL

Power BI

Tableau

Data analytics

Leadership

Education

Bachelor’s degree in finance, data analytics or accounting

Tools

Epic

Power BI

Tableau

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Assists the director with global oversight of the revenue cycle analytics team; represents the director while interacting with clinical department senior leadership; provides leadership, guidance and effectively manages the day-to-day operations. UT Southwestern Medical Center is seeking a Manager, Revenue Cycle Analytics to partner closely with directors and assistant vice presidents across the Revenue Cycle organization to identify opportunities to increase revenue, improve operational performance, and strengthen data-driven decision-making. Collaborating with the Director of Automation Analytics Quality, the manager will translate business needs into actionable insights, process improvements, and opportunities for automation while expanding transparency into key performance metrics.

Exceptional communication skills are essential to this role. The manager must listen effectively, absorb complex information quickly, ask insightful questions, and communicate clearly with both operational and technical audiences. Success requires building trusted relationships, aligning stakeholders on priorities and deliverables, and turning information into recommendations and measurable results. The manager will lead and develop three direct reports, oversee multiple Power BI and Tableau workspaces, and drive efficiency through AI adoption and the management of AI workflows and agentic processes.

Responsibilities include —

• Guiding analytics and reporting priorities
• Evaluating performance trends
• Preparing processes for automation
• Collaboration with operational leaders

The ideal candidate will demonstrate working fluency in SQL, data structures, data pipelines, data storage and cloud concepts, AI, agentic processes, and business intelligence tools, including Power BI and Tableau. Familiarity with front-end, middle, and back-end revenue cycle operations, operational metrics, and reimbursement terminology is also essential. This role requires a compassionate, highly efficient leader with strong time management, a commitment to continuous process improvement, and an active interest in emerging technologies. The manager should foster a collaborative, approachable culture while exercising sound judgment about when to provide flexibility and autonomy and when to set prescriptive direction and accountability.

Schedule and work arrangement: Flexible eight-hour workday, with start and end times selected within the 6:00 a.m.–9:00 p.m. window. This position is fully remote, with required office attendance up to three to four times per year.Must reside in Texas.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education

Bachelor’s Degree With an emphasis in finance, data analytics or accounting.

• Experience

5 years of healthcare financial management experience with revenue cycle operations and

Must have progressive supervisory/management experience with extensive knowledge of Patient Financial systems and processes

In depth knowledge of healthcare revenue cycle, payer contracts and applicable rules and regulations affecting reimbursement for healthcare services, strong understanding of scheduling, registration, charging, billing and collections.

Preferred

• Experience

6 years of healthcare financial management experience with revenue cycle operations.

JOB DUTIES

• Demonstrate continuous performance improvement in targeted areas of responsibility in alignment with the overall annual Hospital performance improvement targets.
• Meets or exceeds financial goals and objectives of the department.
• Maintains an assortment of daily, weekly, monthly, quarterly and annual reports used to monitor Revenue Cycle performance.
• Supports review and analysis of daily/weekly/monthly reporting revenue cycle reporting reports to identify positive and negative trends affecting revenue cycle outcomes and operations.
• Assists in creating and monitoring models that link strategies to measures of performance (financial and non-financial).
• Oversee development and analysis of denial management reports to identify operational areas for improvement. Evaluates denied claim trends. Alerts management of changes in the number and type of denied claims received.
• Develops new reports to assist in Revenue Cycle strategic decisions and improve efficiency.
• Works with the contracting group and IR to QA build and implementation of all managed care contracts and fee schedules in Epic.
• Oversee analysis of routine reports to evaluate managed care contracts and conducts audits on products to monitor reimbursement and repricing changes.
• Partner with business directors and managers to review targeted areas and identify root cause in problem areas including but not limited to WQ volume, charge trending, RVU trending, charge lag and charge reconciliation.
• Collaborate with business directors and managers to review productivity and work queue volumes.
• Coordinate and schedule routine meetings with department managers to review key revenue cycle reports specific to their areas.
• Partner with MSRDP Finance Department, HB decision support and IR to develop new reports as needed for operations.
• Utilize third party tools to trend UTSW performance against industry standards and identify target areas for improvement.
• Serve as a resource to managers and directors regarding data needs.
• Oversee utilization and management of HB and PB dashboards in partnership with IR.
• Provide training as needed to managers and directors on reporting capabilities in Epic, third parties and other internal reporting resources.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.