The Warehouse Manager is responsible for overseeing all warehouse operations, including inventory management, merchandise distribution, and logistics supporting retail operations at Mercedes-Benz Stadium and designated off-site retail activations. This role is responsible for maintaining inventory integrity, implementing effective warehouse procedures, and identifying opportunities to improve operational efficiency and reduce inventory discrepancies.
Roles and Responsibilities
- Establish and maintain warehouse organization, storage standards, product accessibility, and efficient use of available space.
- Oversee daily warehouse operations, including merchandise receiving, storage, organization, distribution, and inventory movement.
- Ensure warehouse operations comply with established safety, security, loss prevention, and inventory handling procedures.
- Oversee warehouse equipment, supplies, and operational resources to ensure safe and efficient daily operations.
- Coordinate regular cycle counts, physical inventories, and inventory reconciliation activities.
- Monitor inventory movement and product availability to support timely merchandise distribution and operational readiness.
- Partner with the Merchandising & Buying team to address receiving discrepancies, product concerns, inventory availability, and merchandise needs.
- Maintain accurate inventory records and ensure proper documentation within established inventory management systems.
- Support special merchandise initiatives, product launches, and high-volume inventory movements as needed.
- Support implementation of new warehouse technology, inventory systems, and operational procedures as directed.
- Establish clear expectations for productivity, inventory accuracy, merchandise handling, operational procedures, and workplace safety.
- Monitor warehouse performance indicators, including inventory accuracy, receiving efficiency, fulfillment accuracy, distribution timeliness, and operational productivity.
- Perform other duties as assigned to support department, event, stadium, and business needs.
Qualifications and Education Requirements
- Minimum of 5 years of experience in warehouse operations, inventory management, logistics, or distribution.
- Experience managing warehouse operations within a retail, sports, entertainment, or high-volume distribution environment preferred.
- Strong knowledge of inventory control, receiving, storage, order fulfillment, merchandise distribution, and warehouse logistics.
- Ability to lift and move merchandise and supplies weighing up to 50 pounds, with or without reasonable accommodation.
- Ability to work a flexible schedule, including evenings, weekends, holidays, home games, concerts, and special events.