Manager, Retail Pharmacy (Rx)

One Brooklyn Health System Inc.; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

One Brooklyn Health System Inc. at Brookdale Hospital is seeking a Pharmacy Manager to oversee the daily operations of the Retail Pharmacy department, ensure timely prescription filling, and provide exceptional customer service and counseling.

The role requires NYS Pharmacist licensure and at least five years of retail pharmacy experience; experience managing multiple sites is preferred. Strong knowledge of regulations and accurate recordkeeping is essential.

Qualifications

• Minimum of five years of retail pharmacy experience.
• Experience managing multiple sites preferred, but not required.

Responsibilities

• Manage daily workflow for receiving, filling and dispensing prescriptions.
• Develop staff and monitor compliance; take disciplinary actions as necessary.
• Manage costs and assist in development and management of the department budget.
• Counsel customers regarding medications and respond to questions.
• Maintain inventory and medication logs to ensure accurate records.
• Perform Drug Utilization Review and Final Quality Assurance per regulations.
• Interact with physicians to obtain information about patients and prescriptions.
• Perform other duties as assigned.

Skills

Customer service

Time management

Attention to detail

Confidentiality

Pharmacy regulations

Communication skills

Stress management

Electronic records

Education

New York State Pharmacist License

Tools

Pharmacy software

Job description

Overview

The primary purpose of this position is to manage the daily activities of the Retail Pharmacy department within Brookdale Hospital. Additionally, to assist customers with their health care needs by filling prescriptions and providing excellent customer service and counsel.

Responsibilities

• Manage daily workflow regarding the receiving, filling and dispensing of prescriptions for customers in a timely manner.
• Develop staff to ensure credentials are current, policies and procedures are understood and monitor compliance. Take appropriate performance discipline actions as necessary.
• Manage costs and assist in development and management of the department budget.
• Ensure satisfaction by counseling customers with regard to medications filled and being responsive to patient questions.
• Manage inventory at acceptable levels to fill prescriptions, order supplies as necessary and maintain medication logs to ensure records and dispensed medication are tracked appropriately.
• Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, applicable to state and federal Board of Pharmacy regulations.
• Interact with physicians to gain additional information about patient and the prescriptions to be filled.
• Perform other duties as assigned.

Qualifications

Education

• Education necessary for licensure as a New York State Registered Pharmacist.

Experience

• Minimum of five (5) years of retail pharmacy experience.
• Experience managing multiple sites preferred, but not required.

Knowledge and Skills

• Knowledge of 340(b) plan regulations required.
• Ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Familiarity with industry/technical terms and processes.
• Ability to work within strict time frames and resolute deadlines.
• Excellent communication and customer service skills.
• Ability to handle stressful situations while maintaining a sense of calm.
• Ability to fully utilize BHMC’s electronic record systems, equipment and other healthcare and billing systems relevant to this position.

Licenses, Certifications

• NY State registered pharmacist (RPh) is required.
• Current Board of Pharmacy license.

Physical Requirements

• Consistent with that necessary to work in a variety of patient care and office settings.
• Position requires prolonged periods of standing, reaching, walking throughout the working day.
• Position will be required to stoop, bend, lift, and carry items weighing up to 25 pounds.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and can be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., site, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of One Brooklyn Health (OBH).

OBH is an equal opportunity employer, it is our policy to provide equal opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, marital status, military status, age, gender, sexual orientation, disability or handicap or other characteristics protected by applicable federal, state, or local laws.