Manager, Retail Operations - Dallas, TX

Matheson Tri-Gas; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Matheson Tri-Gas is looking for a Manager of Retail Operations in Dallas, TX. The role includes designing templates to standardize retail showrooms and operational procedures. Candidates should have a Bachelor's degree and 5–10 years of experience in the industrial gas industry.

The ideal candidate will support inventory management, develop vendor partnerships, and drive key initiatives to enhance revenue. A valid Driver's License and training in OSHA and DOT compliance are required.

Qualifications

• 5-10 years of experience in site/branch operations in the industrial gas industry.
• Valid Driver's License required.
• Training in Safety and Compliance (OSHA, DOT, EPA, FDA) preferred.

Responsibilities

• Design templates for retail operations standardization.
• Develop and implement vendor partnerships for retail displays.
• Coordinate with management for inventory and product-related matters.
• Formulate key performance initiatives to enhance retail revenue.

Skills

Ability to analyze financial reports

Customer service skills

Computer software proficiency

Knowledge of industrial gas products

Six Sigma and lean manufacturing knowledge

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Manager, Retail Operations - Dallas, TX

Position is responsible for designing a template and implementing a strategic plan to standardize retail showrooms, operational procedures, and new hire training. This would include creating a detailed procedure for each category of the strategic plan making sure the plan is adhered to and followed on a regular basis.

Essential Duties and Responsibilities

• Develop a standardized Nippon Sanso display gondola, wall units, counter and develop a partnership with a preferred supplier for such products
• Develop a standardized Matheson Select section for promotion of Matheson Select Products
• Develop and implement a bin location plan for better control of SKU's
• Support specific vendor or internal Nippon Sanso retail promotions
• Support the internal Nippon Sanso Welding Essential List and determine market preferences are being met
• Drives the implementation of Nippon Sanso purchasing and inventory management guidelines and requirements
• Provides and implements ideas to promote site dead stock
• Develops a quick list reference guide for informational items regarding safety, IT, credit card processing, accounts payable, credit releases, and TIMs helpdesk. This would be on the new hire checklist
• Coordinates with Purchasing / Inventory Control Managers for inventory / product related matters
• Coordinates with Sourcing for upcoming product promotions, vendor requirements
• Perform other duties to enhance the revenue and income growth of the retail location
• Formulate key performance initiatives (KPI's) focusing on increasing walk-in customers, revenue / GM growth and growing active customer base, new walk-in customer gas contracts
• Retail Compliance Development - scorecard for understanding where we are with all sites for outlined initiatives
• Other duties may be assigned

Education and/or Experience

• Bachelor's degree from a four-year college or university.
• Five to Ten years related experience and/or training preferably in site/branch operations and/or package gas operations in the industrial gas industry; or
• Equivalent combination of education and experience.

Language Skills

• Ability to read, analyze, and interpret common financial reports.
• Ability to respond to common inquiries or complaints from customers and employees
• Ability to effectively present information and respond to questions from groups of managers, vendors, employees, clients, customers, and the public.

Mathematical Skills

• Ability to apply basic math concepts

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusion

Certificates, Licenses, Registrations

• Valid Driver's License

Other Skills and Abilities

• Ability to adapt to a geographically dispersed and multi-function operation.
• Ability to proficiently display computer software skills with programs such Microsoft Word, Excel, PowerPoint, and Outlook.
• Hands on understanding of industrial gas products, production, distribution applications, and associated equipment.
• Working knowledge of Six Sigma and lean manufacturing practices.
• Training in Safety and Compliance (OSHA, DOT, EPA, and FDA)

Physical Demands

The employee is regularly required to talk or hear (e.g. relaying to employees, phone calls). The employee frequently is required to sit and use hands to finger, handle, or feel (e.g. computer work). The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

The employee is occasionally exposed to outside weather conditions (e.g. traveling to customers, vendors and other company sites). The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles (e.g. in warehouse, at customer sites). The noise level in the work environment is usually moderate.

Equal Opportunity Employer

Nippon Sanso MATHESON is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability. EOE AA M/F/VET/Disability