Manager, Research and Insights

ZipRecruiter; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The James Beard Foundation seeks a Research and Insights Manager to enhance its Impact Department. This role involves data reporting, tracking performance metrics, and collaborating with various teams to support research initiatives. Ideal candidates will have extensive experience in hospitality-related research and data visualization, along with strong organizational and communication skills. The position offers a vibrant work environment with a hybrid schedule and numerous benefits.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Flexible Spending Accounts

Commuter Benefits

Retirement Plans

Employee Assistance

Tuition Reimbursement

Generous Paid Time Off

Qualifications

• At least 5 years of experience in hospitality-related research projects.
• Proven ability in data and outcome tracking, data visualization.

Responsibilities

• Track and report on performance metrics for the Impact department.
• Create data reports for outcomes and updates, including board presentations.
• Design and deploy surveys for each program in a timely manner.

Skills

Data Visualization

Communication

Organizational Skills

Research

Tools

MS Office

Salesforce

Monday

Tableau

Job description

Job Description

About The James Beard Foundation:

The James Beard Foundation ("JBF") is a vital cultural institution with deep roots in honoring and advancing the culinary arts industry. JBF’s mission is to celebrate, support, and elevate the people behind America’s food culture and champion a standard of good food anchored in talent, equity, and sustainability. As a 501(c)(3) non-profit organization, JBF brings its mission to life through the annual James Beard Awards, industry and community-focused initiatives and programs, advocacy, partnerships, and events across the country.

The James Beard Foundation’s Impact Department helps the independent restaurant industry reach new standards around equity, sustainability, and workplace practices to ensure that all involved in its supply chain can thrive. We aim to turn independent restaurant jobs into long and healthy careers, expand access to leadership, visibility, financial stability, and capital, and leverage the power of chefs for climate change mitigation. Our mission is realized through research, training programs, policy advocacy, and harnessing chefs' influence for change.

The Manager, Research and Insights is a new, key position as the Foundation moves to ground all its programs in research and provide vital data on the challenges and opportunities within the independent restaurant industry. This role is an integral part of the JBF Impact Department, collaborating with the JBF Institute and Network teams, as well as working with the Senior Director of Database Systems, Marketing/Communications, Development, and Sponsorship departments, along with external stakeholders and partners.

Reporting to the Vice President of Impact, the Research and Insights Manager will handle data reporting and outcome tracking, prepare materials for board and other presentations, administer program surveys, collaborate with research partners, develop white papers and reports, manage the department’s newsletter, and work with Development and Sponsorship teams to support research funding.

Responsibilities:

• Track and report on performance metrics for the Impact department, including survey management and data analysis.
• Create data reports for outcomes and updates, including board presentations.
• Develop data visualizations for department PowerPoint presentations.
• Manage research processes aligned with the JBF research agenda.
• Coordinate research partnerships.
• Design and deploy surveys for each program in a timely manner.
• Lead the departmental newsletter.
• Monitor industry reports and update research trackers.
• Oversee training program updates and pedagogical trackers.
• Collaborate with Development and Sponsorship teams to provide data support.
• Coordinate with Marketing and Communications on website updates, collateral, email campaigns, and digital content.
• Implement team procedures effectively.
• Provide administrative support as needed.

Requirements:

To succeed in this role, candidates should demonstrate:

• At least 5 years of experience in hospitality-related research projects.
• Proven ability in data and outcome tracking, data visualization.
• Strong interest in research and data visualization tools.
• Exceptional attention to detail and a conscientious work ethic.
• Ability to multi-task, prioritize, and work efficiently independently in a dynamic environment.
• Excellent organizational, communication, and interpersonal skills.
• Experience in planning and organizing projects and events.
• Flexible, adaptable, and proactive approach.
• Strong initiative and a drive for success.
• Proficiency in MS Office (PowerPoint), Salesforce, Monday, and Tableau.
• Ability to communicate effectively at all organizational levels.
• Willingness to work within changing priorities with enthusiasm.

Benefits:

JBF offers a vibrant work environment with benefits including medical, dental, vision coverage, life insurance, flexible spending accounts, commuter benefits, retirement plans, employee assistance, tuition reimbursement, and generous paid time off. Additional perks include staff events, tickets to JBF events at Platform by JBF (Pier 57), and more.

The Foundation currently employs a hybrid schedule requiring employees to be in the NYC office 2 days a week. This role is not eligible for relocation. All employees must be fully vaccinated and boosted against COVID-19 unless an exemption applies under law.