Manager, Recruiting

UNKNOWN; Richmond (VA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive wages

Benefits (Medical/Dental/Vision/401K)

Wellness programs

Paid time off

Casual work environment

Job summary

PSG Global Solutions is seeking a Talent Acquisition Manager to lead the recruiting team on-site in Richmond, Virginia. You will supervise sourcing, screening, and interviewing while ensuring an exceptional candidate experience and regulatory compliance.

Responsibilities include building community partnerships, guiding data-driven hiring decisions, and coordinating with key stakeholders to optimize performance and pipeline health in a fast-paced environment.

Qualifications

• 3–5 years in a high-volume talent acquisition organization.
• Minimum 2 years leading a recruitment team.
• Strong time management and organizational skills.
• Preferred knowledge of employment law.
• Proven ability to build rapport with employees, management and vendors.
• Excellent verbal and written communication skills.
• Experience in recruitment call centers.
• Experience using an ATS and data-driven recruiting.

Responsibilities

• Develop relationships with community partners to create brand awareness and increase applicant traffic within local markets.
• Manage the performance of recruiters and the entire team against established goals and metrics.
• Use recruiting data and labor market trends to forecast, establish KPIs, and drive data-informed decisions.
• Adhere to 100% compliance with all regulations and laws.
• Manage teams' effectiveness in sourcing, screening and hiring while maintaining standards.
• Actively seek new recruiting strategies to replenish the candidate pipeline.
• Audit team processes to ensure alignment with requirements.
• Build relationships with key operational stakeholders.
• Lead through change with clear communication and adaptability.
• Perform other related duties as assigned.

Skills

Talent Acquisition

Leadership

Communication

Time Management

Employment Law

Relationship Building

Data-Driven Recruiting

Call Center Experience

Data Analytics

Tools

ATS

HR Analytics

Job description

PSG Global Solutions is Hiring!

PSG is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry, with over 20% of the top 100 staffing companies utilizing our service today. Our recruiting centers are based in the Philippines, the preferred offshore location for supporting the US and global English speaking countries.
PSG combines the cost advantages of an offshore delivery model with the high-performance approach of a top-tier staffing company to deliver value to its clients. As with any high-performance business, having a strong and highly motivated team is critical to our success. PSG invests heavily in our people, as evidenced by our employee satisfaction score consistently exceeding 90% (we measure it every month).

Privacy Notice

We, at PSG Global Solutions, LLC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, LLC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

Job Description

THIS POSITION WILL BE LOCATED ON-SITE IN RICHMOND, VIRGINIA

POSITION DETAILS

The Talent Acquisition Manager will support the business goals by supervising the quality, productivity and effectiveness of the team members assigned. Responsible for overseeing the identification of potential candidates, by effectively sourcing, screening, and interviewing, all incumbents while creating a positive candidate experience.

• Competitive wages
• Benefits (Medical, Dental, Vision, 401K and more)
• Employee Wellness and Engagement Programs
• Paid Time Off
• A fun, casual work environment

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

• Develop relationships with community partners to create brand awareness and increased applicant traffic within local markets
• Manage the performance of individual recruiters and the entire team against established performance goals and metrics
• Use recruiting data and labor market trends to develop forecasts, establish KPIs, and drive data-informed recruiting decisions.
• Adhere to 100% compliance with all regulations and laws
• Manage assigned teams’ effectiveness and productivity related to; sourcing, screening and hiring while ensuring standards are maintained and policies and procedures are adhered to
• Actively seek new recruiting strategies that continually replenish the candidate pipeline based on market conditions and skill sets needed
• Audit team processes to ensure alignment with organizational requirements
• Develop relationships with community partners to create brand awareness and increased applicant traffic within local markets
• Build relationships with Key Operational stakeholders
• Lead through change with strong communication, sound judgment, and the ability to adapt recruiting strategies as business priorities evolve

Perform other related duties as assigned

QUALIFICATIONS/SKILLS

• 3-5 years’ experience in a high-volume Talent Acquisition organization
• 2 years minimum experience in a leadership role managing a team of full life cycle recruiters
• Efficient time management
• Preferred knowledge in employment law
• Proven track record of building rapport with employees, management, and vendors
• Excellent verbal and written communication skills
• Ability to express innovative thoughts/ideas with regard to recruiting and overall employee experience
• Previous Recruitment call center experience preferred
• ATS Experience
• Experience in ability to use data

EQUAL OPPORTUNITY EMPLOYER

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employment

All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws

It is the policy of PSG Global Solutions that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA

Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)