Manager, RCM Client Success

ModMed; United States; On-site; USD 95,000 - 135,000; Full time

Job summary

ModMed, a physician-led healthcare software company, is seeking a Manager, RCM Client Success to lead a team of Enterprise Client Advisors, Client Advisors, and Leads. You will coordinate strategic initiatives across assigned RCM specialties and ensure outstanding service delivery and client satisfaction.

Based in Boca Raton with a global footprint, ModMed offers a fast-growing environment for problem-solvers and a track record of innovation in EHR for medical practices.

Responsibilities

• Oversee RCM Client Success team: Enterprise Client Advisors, Client Advisors and Leads, ensuring service delivery and client satisfaction.

Job description

Join the Team Modernizing Medicine
At

Join the Team Modernizing Medicine
At ModMed, we're not just building software—we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This \"for doctors, by doctors\" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When You Join ModMed, You're Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for \"Technology Team of the Year\"
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

• bold*Manager, RCM Client Success to oversee team members, including Enterprise Client Advisors, Client Advisors, and Leads, who support assigned RCM Specialties and ensure that exceptional service delivery, client satisfaction,