Manager - Quality Engineering

Ascension Healthcare; Oregon City (OR); Remote; USD 100,000 - 140,000; Full time

Job summary

Ascension Healthcare is seeking a Quality Engineering Manager to lead quality efforts within the software engineering organization. This remote role involves overseeing testing strategies, collaborating with various teams, and ensuring high-quality outcomes. The ideal candidate will have extensive QA experience and a strong background in automation and leadership.

Benefits

Paid time off (PTO)

Various health insurance options

Retirement benefits including employer match

Tuition reimbursement

Parental leave & adoption assistance

Qualifications

• 7+ years of software QA experience, with at least 3 in a leadership role.
• Proven experience in test automation (UI and API).
• Strong understanding of automation frameworks and scripting languages.

Responsibilities

• Lead quality engineering efforts within a Tile, ensuring testing strategy aligns with business goals.
• Oversee all Tile QE activities, including testing phases and product certification.
• Collaborate with Product, Engineering, and DevOps to drive product goals.

Skills

Leadership

Problem-solving

Effective communication

Education

Bachelor’s degree in Computer Science, Engineering, or related field

High school diploma/GED with 2 years of experience

Tools

Playwright

Selenium

Postman

Jenkins

Azure DevOps

Job description

**Details**

+ **Department:** Studio Engagement Product Delivery

+ **Schedule:** Full Time, Monday - Friday, 8-5pm CT

+ **Location:** Remote

**Benefits**

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, and salary range at the time of the offer._

**Responsibilities**

**The Ascension Studio is transforming healthcare by delivering brand-wide experiences powered by people, design, data, and technology for those we seek to serve and for those who serve. We believe the best solutions come from a deep understanding of user needs, business considerations, and technical possibilities. We focus on outcomes rather than outputs, measure the impact of our solutions, and continuously improve and upgrade our solutions over time. We believe empowered teams, given clear structure, goals, and lightweight processes, produce great solutions.**

**_Job descriptions aren't perfect, and not all applicants will have skills that match this job description exactly. The attributes listed below represent our current thinking for the role, but you might be a great candidate even if you don't fit everything we've described. We value diverse experiences and you may have important skills we haven't thought of. If this sounds like you, we encourage you to apply. If this role isn't quite right for you, please look at our other openings by searching #AscensionStudio at jobs.ascension.org._**

**What you will do:**

**You will be a leading change agent in the software engineering organization. As a Quality Engineering Manager, you will lead quality engineering efforts within a Tile by ensuring testing strategy, automation, and governance align with business and technical goals. This involves collaborating with QA Directors, vendors, associate leads, and cross-functional teams to drive quality improvements, oversee testing activities, and provide leadership in test automation practices. Travel may include attending team-building meetings, PI planning sessions, and visits to medical facilities to strengthen product planning and team engagement. Given the remote team, these in-person sessions are crucial for alignment and teamwork.**

**Quality Engineering Overall Responsibilities (QA Manager - Tile/Pods):**

• Validate, update, and monitor the QE strategy working with vendors and associate leads across Tile pods.
• Serve as the single point of contact for product quality questions, working closely with product managers to understand features and quality requirements.
• Oversee all Tile QE activities, including testing phases and product certification (functional and non-functional testing).
• Act as an escalation point for SDETs and product quality issues.
• Collaborate with xRD, Product, Engineering, DevOps to drive product goals and outcomes.

**Quality Engineering Execution (QA Manager - Tile/Pods):**

• Establish QE KPIs and Metrics (Defect density, Test coverage, Defect rate, MTTD, Escaped defects, Defect Resolution Time) with Product, Engineering, and SDETs.
• Provide QE estimates and strategies for new programs based on automation frameworks and complexity.
• Manage QE data, environment usage, and test execution velocity.
• Report on QE KPIs, identify risks, and run critical triage calls.
• Ensure automation targets are met and test case coverage is adequate.
• Develop and improve continuous QE processes aligned with overall strategy.

**Quality Engineering Thought Leadership (QA Manager - Tile/Pods):**

• Contribute to the development of Ascension GMDx Tile QE strategy, standards, best practices, and blueprints.
• Drive improvements in automation, performance testing, accessibility, UI, API, security testing, etc.

**Talent Management (QA Manager - Tile/Pods):**

• Plan staffing and resources efficiently.
• Mentor and coach team members in automation and testing practices.
• Conduct performance reviews and support team growth.
• Foster a culture of continuous learning and quality ownership.
• Evaluate and collaborate with QE vendors and partners.

**Production Support (QA Manager - Tile/Pods):**

• Oversee production testing and validate hotfixes.
• Coordinate with QA, Engineering, and Business teams for updates.
• Validate production changes to maintain quality.

**Characteristics We Seek:**

• Curiosity about technology and eagerness to learn.
• Desire for professional growth and continuous improvement.
• Adaptability to change with effective communication.
• Receptiveness to feedback and self-awareness.
• Positivity and problem-solving attitude.
• Strong teamwork and alignment with Ascension’s core values.

**Requirements**

**Education:**

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

**Work Experience:**

• 3 years of experience required.
• 5 years of experience preferred.
• 1 year of leadership or management experience preferred.

**Additional Preferences:**

• Bachelor’s degree in Computer Science, Engineering, or related field preferred.
• 7+ years of software QA experience, with at least 3 in a leadership role.
• Proven experience in test automation (UI and API), familiarity with Playwright, Selenium, Postman, or similar tools.
• Strong understanding of automation frameworks, scripting languages (JavaScript, Python, Java), and API testing strategies.
• Experience with CI/CD tools like Jenkins, GitHub Actions, Azure DevOps.
• Knowledge of performance testing tools (e.g., JMeter, LoadRunner) is a plus.

**Soft Skills:**

• Leadership, problem-solving, decision-making skills.
• Effective communication skills for technical and stakeholder engagement.

#GMDx

#LI-Remote

**Why Join Our Team**

Join Ascension to help transform healthcare, serve those in need, and contribute to impactful solutions. We offer diverse career opportunities across our locations and headquarters.

Ascension is a non-profit, faith-based health system with over 134,000 associates, 2,600 care sites, including hospitals and senior communities in 19 states.

Our mission, vision, and values guide us. We empower associates to give back, volunteer, and make a community impact. Our careers are opportunities to grow and improve lives.

**Equal Employment Opportunity Employer**

We provide EEO to all applicants regardless of race, religion, gender, orientation, age, disability, veteran status, or other protected characteristics, in accordance with law.

For more info, see the EEO Know Your Rights posters (English and Spanish) linked above.

We support military families, veterans, and reservists, valuing their experience and perspectives.

Pay Non-Discrimination Notice and E-Verify information are linked above. Ascension only makes employment offers through official applications and does not solicit money or banking info from applicants.