Manager, Quality Assurance

Crown Holdings, Inc.; Kentucky; Sur place; USD 85 000 - 125 000; Plein temps

Résumé du poste

Crown Holdings, Inc. in Kentucky seeks a Quality Management leader to develop, implement, and maintain the Quality Management System aligned with customer requirements and industry standards such as SQF, HACCP, and GMP.

You will lead internal and external audits, drive corrective actions, monitor process data, establish KPIs, and oversee supplier quality in collaboration with procurement and cross-functional teams.

Qualifications

• Expertise in implementing and maintaining Quality Management Systems (QMS).
• Lean manufacturing and Six Sigma proficiency for process improvement.
• FMEA knowledge for risk assessment and mitigation.
• Process mapping and value stream analysis to identify waste.
• Proficiency with Microsoft Office suite for reporting and documentation.
• Ability to lead cross-functional teams and drive results.

Responsabilités

• Lead quality management activities and continuous improvement initiatives.
• Conduct internal and external audits; coordinate corrective actions.
• Monitor process data; establish KPIs and dashboards for performance tracking.
• Manage supplier quality and collaborate with procurement on vendor performance.
• Oversee documentation, specifications, and work instructions control.
• Drive productivity, cost reduction, and operational excellence programs.

Connaissances

QMS

Lean

Six Sigma

FMEA

Process Mapping

Value Stream Mapping

MS Office

Description du poste

Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.

Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.

Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

Job Description

Quality Management

• Develop, implement, and maintain the Quality Management System (QMS) in accordance with company and customer requirements.
• Ensure compliance with applicable standards, including SQF, HACCP, and GMP, or other industry-specific quality systems.
• Lead internal and external audits and coordinate corrective actions.
• Manage customer complaints, non-conformance investigations, internal defects, and quality improvement activities.
• Responsible for monitoring process data, validating check frequency per the corporate requirements, and reporting concerns to supervision.
• Operate several web-based databases for quality data and supplier performance.
• Establish and monitor quality metrics, KPIs, and reporting systems.
• Oversee product and process quality assurance activities.
• Ensure effective control of documentation, specifications, procedures, and work instructions.
• Lead supplier quality improvement efforts and collaborate with procurement on supplier performance issues.
• Maintain quality equipment through calibration and external repair.
• Review all process control records, spoilage collections, and entry of all defective material related data.
• Develop and execute strategic continuous improvement initiatives aligned with business objectives.
• Lead Lean, Six Sigma, Kaizen, 5S, Value Stream Mapping, and waste reduction activities.
• Facilitate cross-functional teams to identify process improvement opportunities.
• Champion problem-solving methodologies such as:
• Root Cause Analysis (RCA)
• 8D
• PDCA
• DMAIC
• Monitor project effectiveness and sustain gains through standardization and control plans.
• Drive productivity, efficiency, cost reduction, and operational excellence programs.

Leadership & Team Development

• Lead, coach, and develop quality and continuous improvement personnel.
• Train employees in quality tools, Lean principles, and continuous improvement methodologies.
• Foster a culture of accountability, customer focus, and operational excellence.
• Collaborate with production, maintenance, engineering, supply chain, and customer service teams.

Data Analysis & Reporting

• Analyze quality and operational performance data to identify trends and improvement opportunities.
• Develop and maintain dashboards and KPI scorecards.
• Utilize statistical analysis tools to support process improvements.
• Present findings and recommendations to plant and senior leadership

Technical Skills

Knowledge, Skills & Abilities

• Quality Management Systems (QMS)
• Lean Manufacturing
• Six Sigma Methodologies
• Failure Mode and Effects Analysis (FMEA)
• Process Mapping and Value Stream Mapping
• Microsoft Office Suite

Leadership Skills

• Team leadership and development
• Effective communication and presentation
• Change management
• Project management
• Cross-functional collaboration

Analytical Skills

• Data analysis and interpretation
• Statistical analysis
• Problem-solving and decision-making
• KPI development and monitoring

Working Conditions

• Manufacturing and office environment.
• Frequent interaction with production personnel, customers, suppliers, and leadership teams.
• Occasional travel for supplier visits, customer meetings, audits, and training.

What Crown Offers You

• Strong engagement and commitment to the safety of our employees
• The opportunity to build a meaningful career
• Professional and personal development through training and work experiences

Join us and become part of a team of professionals who are passionate about sustainable packaging!

Working Together

Working Together is one of the five pillars that make up our Twentyby30 program. We aim to value and respect each individual and foster an environment of inclusivity.