Manager, Quality

Merck & Co.; West Point (PA); On-site; USD 96,000 - 151,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Medical, dental, vision benefits

401(k) retirement plan

Job summary

Merck & Co. is seeking a Manager, First Shift Quality Control to lead and supervise hourly Microbiology technicians in a fast-paced GMP laboratory.

You will oversee testing, data review, and adherence to cGMP requirements. The role requires a Bachelor's degree in a life science and 3+ years of lab, manufacturing, or QC experience; strong communication and leadership; and a commitment to continuous improvement and regulatory readiness.

Qualifications

• Bachelor's degree in biology or related field required.
• Minimum essential 3+ years post-degree lab/manufacturing/QC experience.
• Strong communication and leadership skills are essential.

Responsibilities

• Provide guidance and supervision to hourly Microbiology technicians, ensuring testing and support activities are completed efficiently.
• Motivate, train, and resolve problems for the team while maintaining a compliant and safe environment.
• Administer personnel policies per local bargaining agreement and manage scheduling.
• Supervise critical testing/assaying of validation, raw material, process intermediates, and finished product samples.
• Promote teamwork, maintain up-to-date SOPs, training modules, and test methods.
• Train personnel to ensure competency and qualifications; ensure accurate and timely lab work.
• Critically evaluate data and recommend acceptance or rejection of samples; maintain records.
• Manage inventory of supplies and support deviation investigations.
• Support regulatory inspections and train Laboratory Operations managers/techs.

Skills

Aseptic Handling

Assay

Biochemistry

Biology

cGMP Regulations

GMP Laboratory

Inventory Monitoring

Laboratory Analysis

Laboratory Instrumentation

Laboratory Management

Laboratory Operations

Laboratory Protocols

Laboratory Safety

Laboratory Supervision

Laboratory Techniques

Laboratory Testing

Manufacturing Quality Control

Microbiology

People Leadership

Pharmaceutical Quality Control

Product Testing

Professional Integrity

Quality Assurance Processes

Education

Bachelor's degree in Biology, Microbiology, Virology, Biochemistry, or related field

Job description

Job Description

Manager, First Shift Quality Control

At our company, we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We use the power of leading-edge science to save and improve lives around the world. Join our team and contribute to our mission of making a difference in global health.

What You’ll Be Doing

• You’ll provide guidance and supervision to hourly Microbiology technicians, ensuring all testing and support activities are completed efficiently.
• Motivate, train, and resolve problems for your team while maintaining a compliant and safe environment.
• Administer personnel policies in accordance with the local bargaining agreement.
• Manage critical testing and/or assaying of validation, raw material, process intermediates, and finished product samples.
• Supervise hourly employees in their testing duties, including scheduling work assignments based on priorities.
• Promote teamwork and foster open communication.
• Keep our SOPs, Process Specific Training Modules, and Test Methods up to date.
• Train personnel to ensure all employees are competent and qualified to perform their duties.
• Ensure lab work is conducted accurately and timely.
• Critically evaluate data and recommend acceptance or rejection of samples to ensure quality.
• Maintain thorough records, develop productivity improvement plans, and manage inventory of supplies.
• Support deviation investigations, handle out-of-trend results, and manage test failures associated with product manufacture, release testing, and stability testing.
• Investigate safety and environmental incidents and near misses to improve our work environment.
• Continuously improve laboratory quality and assays using lean principles.
• Play an integral role in supporting regulatory inspections and training Laboratory Operations managers and/or technicians.

What Makes You a Great Fit

Required

• You hold a Bachelor's degree in Biology, Microbiology, Virology, Biochemistry, or a related field.
• You bring at least three years of post-degree laboratory, manufacturing, or quality control experience.
• Your strong verbal and written communication skills help you thrive in team settings.
• You possess good interpersonal and supervisory skills, making you a natural leader.
• Demonstrated ability or aptitude for continuous learning and analytical problem-solving.

Preferred

• You have experience with biological assays and/or biochemistry-based assays.
• Knowledge of cGMP regulations is a big plus.
• An advanced degree is an added advantage

Required Skills:

Aseptic Handling, Aseptic Handling, Assay, Biochemistry, Biology, cGMP Regulations, Decision Making, GMP Laboratory, Inventory Monitoring, Laboratory Analysis, Laboratory Instrumentation, Laboratory Management, Laboratory Operations, Laboratory Protocols, Laboratory Safety, Laboratory Supervision, Laboratory Techniques, Laboratory Testing, Manufacturing Quality Control, Microbiology, People Leadership, Pharmaceutical Quality Control (QC), Product Testing, Professional Integrity, Quality Assurance Processes {+ 9 more}

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

The salary range for this role is $96,200.00 - $151,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.- Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

The application deadline for this position is stated on this posting.

San Francisco Residents Only:

-We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

-We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully-

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 10%

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): Yes

Job Posting End Date: 08/28/2026

A job posting is effective until 11:59:59PM on the day BEFORE -the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.