Manager, Quality

EyeBio; West Point (PA); On-site; USD 96,000 - 151,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Job summary

EyeBio is seeking a Manager for the First Shift Quality Control to lead hourly Microbiology technicians, ensure compliant testing, and drive continuous improvement in a research-intensive biopharmaceutical environment. You will supervise testing activities, train staff, and maintain high-quality records and SOPs.

The role emphasizes leadership, problem solving, and collaboration across teams to meet release testing and stability goals.

Qualifications

• Bachelor's degree in Biology, Microbiology, Virology, Biochemistry, or related field.
• At least three years of post-degree lab, manufacturing, or quality control experience.
• Strong verbal and written communication skills for team settings.
• Interpersonal and supervisory abilities for leadership.
• Demonstrated continuous learning and analytical problem solving.

Responsibilities

• Provide guidance and supervision to hourly Microbiology technicians for testing and support activities.
• Motivate, train, and resolve problems for the team while maintaining a compliant and safe environment.
• Administer personnel policies per the local bargaining agreement.
• Manage testing and/or assaying of validation, raw material, process intermediates, and finished product samples.
• Supervise hourly employees in testing duties and schedule work based on priorities.
• Promote teamwork and open communication.
• Keep SOPs, Training Modules, and Test Methods up to date.
• Train personnel to ensure competence and qualification.
• Ensure lab work is accurate and timely.
• Critically evaluate data and recommend sample acceptance or rejection to ensure quality.
• Maintain records, plan productivity improvements, and manage supplies inventory.
• Support deviation investigations and manage test failures.
• Investigate safety and environmental incidents to improve the work environment.
• Continuously improve laboratory quality and assays using lean principles.
• Support regulatory inspections and train Laboratory Operations managers and technicians.

Education

Bachelor's degree in Biology or related field

Job description

Manager, First Shift Quality Control

At our company, we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We use the power of leading-edge science to save and improve lives around the world. Join our team and contribute to our mission of making a difference in global health.

What You'll Be Doing

• You’ll provide guidance and supervision to hourly Microbiology technicians, ensuring all testing and support activities are completed efficiently.
• Motivate, train, and resolve problems for your team while maintaining a compliant and safe environment.
• Administer personnel policies in accordance with the local bargaining agreement.
• Manage critical testing and/or assaying of validation, raw material, process intermediates, and finished product samples.
• Supervise hourly employees in their testing duties, including scheduling work assignments based on priorities.
• Promote teamwork and foster open communication.
• Keep our SOPs, Process Specific Training Modules, and Test Methods up to date.
• Train personnel to ensure all employees are competent and qualified to perform their duties.
• Ensure lab work is conducted accurately and timely.
• Critically evaluate data and recommend acceptance or rejection of samples to ensure quality.
• Maintain thorough records, develop productivity improvement plans, and manage inventory of supplies.
• Support deviation investigations, handle out-of-trend results, and manage test failures associated with product manufacture, release testing, and stability testing.
• Investigate safety and environmental incidents and near misses to improve our work environment.
• Continuously improve laboratory quality and assays using lean principles.
• Play an integral role in supporting regulatory inspections and training Laboratory Operations managers and/or technicians.

What Makes You a Great Fit

Required

• You hold a Bachelor's degree in Biology, Microbiology, Virology, Biochemistry, or a related field.
• You bring at least three years of post-degree laboratory, manufacturing, or quality control experience.
• Your strong verbal and written communication skills help you thrive in team settings.
• You possess good interpersonal and supervisory skills, making you a natural leadership.
• Demonstrated ability or aptitude for continuous learning and analytical problem-solving.

Preferred

• You have experience with biological assays and/or biochemistry-based assays.
• Knowledge of cGMP regulations is a big plus.
• An advanced degree is an added advantage.

Required Skills:

Aseptic Handling, Aseptic Handling, Assay, Biochemistry, Biology, cGMP Regulations, Decision Making, GMP Laboratory, Inventory Monitoring, Laboratory Analysis, Laboratory Instrumentation, Laboratory Management, Laboratory Operations, Laboratory Protocols, Laboratory Safety, Laboratory Supervision, Laboratory Techniques, Laboratory Testing, Manufacturing Quality Control, Microbiology, People Leadership, Pharmaceutical Quality Control (QC), Product Testing, Professional Integrity, Quality Assurance Processes {+ 9 more}

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit EEOC Know Your Rights and EEOC GINA Supplement.

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts.

$96,200.00 - $151,400.00

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 10%

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: No

Hazardous Material(s): Yes

Job Posting End Date: 08/28/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.