Manager QMS Projects + Process

Hire Ventures Inc.; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A progressive quality management firm in San Jose, CA is seeking a working-manager responsible for overseeing ISO9001 and TL9000 compliance within the corporate Quality Management System (QMS). The role includes preparing for audits, managing teams, and ensuring effective resolution of issues. Candidates should have over 8 years in quality management and strong people management skills. A BS in relevant fields is required. This exempt position reports to the Director of QMS and requires approximately 10% travel.

Qualifications

• Minimum of 3 years’ experience as a people manager with budget responsibilities.
• 8 years’ experience with Quality Management System and Quality Engineering.
• Experience obtaining and maintaining ISO9001 and/or TL9000 certification.

Responsibilities

• Manage ISO9001, TL9000 compliance and Quality Management System (QMS).
• Prepare for external certification or surveillance audits.
• Conduct internal audits and manage audit teams.

Skills

People management

ISO9001 compliance

Quality Management System

Root cause investigations

Continuous improvement

Education

BSQA, BSEE, BSET or BSME

Job description

This a working-manager position within companyOperations, responsible for managing ISO9001, TL9000 compliance and the corporate Quality Management System (QMS).

Responsibilities

• Prepare companyfor external certification or surveillance audits and manage interface with registrar in multiple companyfacilities.
• Schedule, conduct and manage internal audits. Train and manage a world-wide volunteer internal audit team.
• Effectively manage company'sCorrective and Preventive action process and drive effective resolution of issues in a timely manner.
• Prepare and present QMS status at ISO management review meetings. Document and track actions to closure.
• Identify systemic issues, risks and negative trends that could impact companyQMS. Proactively work with various departments to drive effective solutions.
• Generate and update written business process and procedures to support the QMS. Lead process re-engineering where needed. Green or black belt experience helpful.
• Prepare and conduct regular ISO/TL/QMS awareness training to help employees understand their role and responsibilities in supporting the quality system.
• People management including hiring, budgets and performance management.

Requirements

• A minimum of 3 years’ experience as a people manager, with responsibilities for department budget, recruiting and performance management. A minimum of 8 years’ experience with Quality Management System and Quality Engineering experience.
• Effective at interfacing with both technical and non-technical positions vertically and horizontally throughout the organization.
• Have successfully obtained 3 rd party and maintained ISO9001 and/or TL9000 certification for one or more sites and business units.
• Thorough understanding of ISO9001 standards. TL9000 experience a plus.
• Thorough understanding of continuous improvement theory and application to electronic manufacturing.
• Hands on experience performing and facilitating root cause investigations (including 8D).
• Must have exceptional skill at organizing tasks and efficiently managing their time.
• Ability to define and document appropriate business processes clearly and concisely.
• Excellent written and verbal English language skills are a must.
• BSQA, BSEE, BSET or BSME required. CQA, CQM, CQE or RAB certifications a plus.
• Approx. 10% travel both domestic and international.

This is an exempt position, reporting to the Director of QMS. Work location is San Jose, CA