Manager Quality Assurance

OSTTRA Group; Noblesville (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

OSTTRA Group is seeking a Quality Control - Manager Quality Assurance to lead the organization in maintaining ISO 9001 and ISO 14001 standards. You will drive audits, CAPA processes, and supplier collaboration to ensure top quality products while supporting environmental objectives.

The role requires 3–5 years in quality/manufacturing supervision, strong communication, and hands-on ERP experience with Syteline. Travel may be required. This is a full-time on-site position in Noblesville, Indiana.

Qualifications

• Four-year degree in Engineering or Technology

Responsibilities

• Administer and maintain ISO 9001 and ISO 14001 QMS
• Lead quality audits with suppliers and customers
• Coordinate quality improvements and CAPA systems
• Oversee ERP/software development for QA categories
• Manage QA engineers, technicians and returns programs
• Visit customers to review quality and resolve issues
• Support product design reviews for quality requirements

Skills

Quality management

Audits

Leadership

Continuous improvement

Education

Bachelor's degree in Engineering or Technology

Tools

Syteline ERP

Job description

Quality Control - Manager Quality Assurance

PURPOSE

The position of the quality manager is to support the organization towards our Corporate Quality and Environmental Policies. Those include providing the highest quality product on time and at a fair value to our customers with the environmental aspect to the community. This will be done using quality tools and expertise when completing the job duties as detailed below.

ESSENTIAL DUTIES

Quality Management System

• Administer and maintain the quality system in support of ISO 9001 registration
• Administer and maintain the quality system in support of ISO 14001 registration
• Perform the duties of the Quality Management System representative during third-party and customer audits
• Administer the assessment and performance improvements of SMC suppliers through receiving inspection and external audits in coordination with purchasing
• Administer the Internal Quality Audit program and Corrective and Preventive Action systems
• Identify areas of quality improvement activities to improve overall business performance
• Coordinate the activities of the quality management system review process
• Work with the factory management staff to identify areas of quality improvement opportunity
• Participate in product design and production reviews to ensure that quality requirements are met for new products
• Administer the test equipment calibration and Layout inspection programs and personnel
• Administer the manufacturing returned goods authorization program and personnel
• Manage customer-required quality programs
• Visit Customers as required to participate in quality reviews and issue resolution
• Oversee the continuous development of the ERP/software for the above categories
• Special projects as determined by upper management

Financial Management

• Help in the creation of annual budgets for the department and monitor/control spending to exceed or achieve the plan
• Participation in cost control relating to departmental budget
• Manage participation through QA engineers to reduce production errors both internal and external

Development of Others

• Assessment of individual/organizational capabilities with action plans for improvement
• Administration and facilitation of team member training by job proficiencies and other organizational requirements
• Strategy development/execution of self-directed work teams
• Identify training needs, develop training programs and assist in the training of team members
• Develop/implementation of programs to illicit and apply team member suggestions
• Participate in the hiring of new team members and functional leaders
• Provide ongoing feedback to work teams and team members

Housekeeping/Safety

• Create a world-class environment that reflects pride in our product, processes, people, and commitment to safety
• Be responsible for the safe operation of equipment and work practices

Direct Reports

• Quality Engineers
• RGA Claims Technicians
• Quality Technicians

All other duties as assigned

PHYSICAL DEMANDS/WORK ENVIRONMENT

• The ability to manipulate/lift/transport SMC products as required
• 10% floor/90% office/work split
• Must have the ability to perform process functions (example: product assembly and test)
• Must be able to travel

MINIMUM REQUIREMENTS

• A four-year degree in a related field (ie Engineering or Technology field, Operations Management) An advanced degree or additional training is a plus
• Three to Five years in Quality, Production, Distribution, or Manufacturing supervision
• Strong time management skills
• Excellent communication skills
• Strong problem-solving / troubleshooting skills
• Strong systems abilities and knowledge of personal computer applications (ie spreadsheet, database, word processing, E-mail, ERP(Syteline))
• Experience in a team-based environment
• Strong desire to excel, and the ability to motivate others to succeed

For internal use only: Quality001