Manager, QA

Vertafore; Windsor (CT); On-site; USD 110,000 - 140,000; Full time

Job summary

Vertafore is seeking an experienced QA leader to drive testing strategy across multiple enterprise SaaS products. You will lead QA teams, partner with product management and engineering, and shape testing methodologies to ensure high-quality software delivery.

The role emphasizes hands-on technical leadership, collaboration across teams, and mentorship, with a focus on scalable, high-availability web platforms in the insurance technology space.

Qualifications

• 3–5 years of professional experience as a QA manager in an agile environment including enterprise customers on large-scale projects.
• Proven track record in leading quality assurance strategies for enterprise-scale web delivery platforms in a high-performance SaaS environment.
• Experience interacting with customers to gather insights and translate technical concepts.

Responsibilities

• Lead multiple QA teams and influence others on test design, strategy and technology approaches.
• Grow people and quality initiatives, mentoring teams and delivering end-to-end test solutions.

Skills

QA management

Agile/Scrum

Test strategy

Enterprise web

Leadership

SAFe

Distributed systems

Mentoring

Quality assurance

Customer collaboration

Job description

$110,000 - $140,000 / year + Bonus

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

Job Description

We are in search of the world’s most creative and experienced engineering leaders. We embrace entrepreneurs as well as those who come from more established organizations.

As a key member of the product development leadership team, you will lead the development and technical strategy for our enterprise products. Partnering with product management and sales, you will interact with strategic customers designing innovative solutions that meet their business needs.

You will lead multiple teams of amazing QA Analysts, influence many others and provide leadership on test design, strategy, and technology approaches. We expect you to be an accomplished manager, have strong hands on technical experience and deep knowledge in one or more areas of testing on distributed systems and enterprise web delivery platforms. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN and you will adding your creativity and energy to it. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.

If you love technology, leadership, being on the front-line of quality innovation, and are looking for a creative, fun and friendly workplace where you get to develop software that will transform the insurance industry, we would love to get in touch with you.

Core Requirements And Responsibilities

Essential job functions included but are not limited to the following:

• Other duties as assigned

Knowledge, Skills And Abilities

Additional attributes for success, incorporating the skills and abilities expected for the role.

Qualifications

• Have an intense passion for technology and solutions design
• Have 3-5 years professional experience as a QA manager in an agile environment including working with enterprise customers on large scale projects
• Have proven track record in leading sound quality assurance strategies of enterprise scale web delivery platforms, products and services in a high performance and high-availability SaaS environment
• Can interact with customers to gather insights and translate technical concepts
• Are energetic, effectively managing relationships (up, down, across) and able to roll-up their sleeves to get the job done
• Have an ability to influence across boundaries and at all levels of the organization
• Think strategically to help drive test solutions and services for short and long-term growth
• Can create a fun, fast paced, motivating and rewarding environment for their teams and the organization
• Create, build and retain a highly engaged and capable test initiatives that can deliver on our technology and business strategies
• Think End-to-End by connecting all the pieces of the business (development, product management, QA, operations, etc.) to deliver the features to delight the customer while leveraging all available assets
• Provide strong people management: attracting, retaining, inspiring and growing individuals; demonstrate a passion for people development and mobility
• Are creative turning problems and solutions on their heads to come up with better designs, better technical solutions, better products
• Bring an unwavering passion for managing the dynamics of a fast-paced environment
• Closely follow industry trends and the open source community
• Have experience with the Scaled Agile Framework (SAFe)
• Hunger to learn new concepts, new technologies, and be exposed to/adopt new ideas
• Communicate effectively cross-functionally across various teams, organizations and internal and external stakeholders to drive an effective test effort
• Are self-motivated and excellent problems-solvers
• Are driven to improve, personally and professionally
• Mentor and inspire others to raise the bar for everyone around them
• Love to collaborate with their peers, designing pragmatic solutions
• Effectively lead and manage change within their area of responsibility as well as across the business
• Have a cooperative, collaborative, open and flexible mindset

Additional Requirements and Details: *US only, include travel requirement for all locations if applicable.

• Travel required up to 10% of the time.
• Located and working from an office location.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
• PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
• Health Care FSA
• Dental & Vision FSA
• Dependent Care FSA
• Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The Professional Services (PS) and Customer Success (CX) bonus plans

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP)

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.