Manager Project Support

Neptune; Duluth (GA); On-site; USD 95,000 - 125,000; Full time

Job summary

Neptune Technology Group Inc. seeks a Manager, Project Support to coordinate a PMO team's day-to-day work, keeping schedules and documentation on track. You will recruit, onboard, and train new team members, triage issues, and ensure PMO standards in meetings and reporting.

This on-site role reports to a PMO Manager or Sr. Manager and emphasizes strong communication and meticulous process discipline. Join Neptune's PMO to mentor talent and drive consistent project execution across the

Qualifications

• 2+ years of relevant project coordination/management experience.
• Bachelor's degree preferred or equivalent.
• Proficient with Jira, Confluence, and MS Office.
• Strong organizational skills and attention to detail.
• Clear, professional communication with teams and stakeholders.

Responsibilities

• Coordinate day-to-day work assignments of the PMO team.
• Administer and maintain project management tooling used by the team.
• Train and onboard new team members to PMO standards.
• Triage routine issues and elevate when schedule/budget/stakeholders require.
• Hire, appraise, and advise on pay reviews; partner with Manager on terminations or PIP.
• Model documentation and meeting-hygiene standards.

Skills

Project coordination

Project management

Stakeholder communication

Organizational skills

Attention to detail

Training onboarding

Decision escalation

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Microsoft Office

Job description

Description

Manager, Project Support

Coordinate a PMO team's day-to-day work. Train the next generation of PMO talent.

Neptune Technology Group · PMO

About the Role

The Manager, Project Support coordinates the day-to-day work of an assigned PMO team, keeping documentation, schedules, and meeting logistics on track. You'll train and onboard new team members and triage routine issues before they need to go further up the chain. You typically report to and receive mentorship from a Manager, PMO or Sr. Manager, PMO.

What You'll Do

• Coordinate the day-to-day work assignments of your assigned PMO team.
• Administer and maintain the project management tooling your team relies on.
• Train and onboard new team members to the PMO standard.
• Triage routine issues directly; elevate any needing schedule, budget, or stakeholder authority.
• Hire and appraise your direct reports; advise on pay reviews; partner with your Manager on any termination or performance improvement plan.
• Model the documentation and meeting-hygiene standards you want your team to hold to.

What You'll Need

• 2+ years of relevant experience in project coordination, project management, or program management.
• Bachelor's degree preferred, or equivalent combination of education and experience.
• Working knowledge of project management tools (e.g., Jira, Confluence, Microsoft Office).
• Strong organizational skills with real attention to detail.
• Clear, professional communication with both team members and stakeholders.

Nice to Have

• Experience training or onboarding new team members.
• A track record of knowing what to resolve directly versus when to elevate.

Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1 and TN. Neptune also does not sponsor individuals in F-1 status for this role.

#HP1

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