Manager Project Support

Neptune Technology Group Inc.; Duluth (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

Neptune Technology Group Inc. is seeking a Manager, Project Support to coordinate the day-to-day work of a PMO team, maintain schedules and documentation, and ensure meeting logistics are running smoothly. You will train new team members and triage routine issues before escalation.

You will typically report to a Manager, PMO or Sr. Manager, PMO and will mentor staff while promoting PMO standards and best practices across the group.

Qualifications

• 2+ years of relevant experience in project coordination, project management, or program management.
• Bachelor's degree preferred, or equivalent combination of education and experience.
• Working knowledge of project management tools (e.g., Jira, Confluence, Microsoft Office).
• Strong organizational skills with real attention to detail.
• Clear, professional communication with both team members and stakeholders.

Responsibilities

• Coordinate the day-to-day work assignments of your assigned PMO team.
• Administer and maintain the project management tooling your team relies on.
• Train and onboard new team members to the PMO standard.
• Triage routine issues directly; elevate any needing schedule, budget, or stakeholder authority.
• Hire and appraise your direct reports; advise on pay reviews; partner with your Manager on any termination or performance improvement plan.
• Model the documentation and meeting-hygiene standards you want your team to hold to.

Skills

Clear professional communication

Strong organizational skills

Attention to detail

Education

Bachelor's degree preferred

Tools

Jira

Confluence

Microsoft Office

Job description

Description

Manager, Project Support

Coordinate a PMO team's day-to-day work. Train the next generation of PMO talent.

Neptune Technology Group · PMO

About the Role

The Manager, Project Support coordinates the day-to-day work of an assigned PMO team, keeping documentation, schedules, and meeting logistics on track. You'll train and onboard new team members and triage routine issues before they need to go further up the chain. You typically report to and receive mentorship from a Manager, PMO or Sr. Manager, PMO.

What You'll Do

• Coordinate the day-to-day work assignments of your assigned PMO team.
• Administer and maintain the project management tooling your team relies on.
• Train and onboard new team members to the PMO standard.
• Triage routine issues directly; elevate any needing schedule, budget, or stakeholder authority.
• Hire and appraise your direct reports; advise on pay reviews; partner with your Manager on any termination or performance improvement plan.
• Model the documentation and meeting-hygiene standards you want your team to hold to.

What You'll Need

• 2+ years of relevant experience in project coordination, project management, or program management.
• Bachelor's degree preferred, or equivalent combination of education and experience.
• Working knowledge of project management tools (e.g., Jira, Confluence, Microsoft Office).
• Strong organizational skills with real attention to detail.
• Clear, professional communication with both team members and stakeholders.

Nice to Have

• Experience training or onboarding new team members.
• A track record of knowing what to resolve directly versus when to elevate.

Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1 and TN. Neptune also does not sponsor individuals in F-1 status for this role.

#HP1

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