Manager, Project Manager (Labor Advisor)

ITSMF; Richmond (VA); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Manager of Project Management focused on Workforce Strategy (Labor Advisor) to partner with engineering leaders and Chiefs of Staff. You will advise on staffing mix to enable AI-driven, efficient teams while aligning with business goals, in a fast-paced, collaborative environment.

You will build relationships, influence stakeholders, and drive end-to-end delivery across multiple teams within Bank Tech.

Qualifications

• Bachelor’s Degree or military experience.
• 5+ years in project, process, or program management.
• 2+ years working with senior stakeholders across functions.
• 2+ years writing communications/presentations for leadership.

Responsibilities

• Build relationships and influence stakeholders at all levels.
• Partner with customers and cross-functional teams to drive delivery.
• Apply problem-solving and analytical skills to align with business intent.
• Communicate clearly through oral, written, and presentations.
• Adapt to shifting priorities while keeping momentum.
• Identify gaps and take initiative with minimal oversight.
• Streamline processes and optimize operational workflows.
• Balance long-term strategy with day-to-day execution.

Skills

Stakeholder management

Communication skills

Project leadership

Education

Bachelor's degree or military experience

Job description

Manager, Project Manager (Labor Advisor)

Do you love driving end-to-end delivery and pioneering new ways of working? Do you enjoy creating structure out of ambiguity and solving complex business problems in a fast-paced, collaborative environment? At Capital One, you'll be part of a big group of makers, breakers, doers, and disruptors who love to solve real problems and meet real customer needs.

We are seeking a Manager of Project Management focused on Workforce Strategy and acting as a Labor Advisor to multiple teams within the Bank Tech organization. In this exciting role, you will partner with engineering leaders and Chiefs of Staff to develop forward looking plans to adapt our workforce for the future. Starting from the Capital One Tech workforce strategy and working through Bank Tech strategy, you will be responsible for providing counsel to leaders on how to shift their staffing mix to achieve key technology goals that maximize efficient and empowered AI-driven teams in a thoughtful and sustainable way. This role offers the opportunity to partner with key leaders across teams, push the boundaries of your project leadership, and excel alongside the brightest talent in the industry to turn big ideas into reality.

What You’ll Do:

• Build strong relationships and leverage outstanding communication skills to inform, align, and influence stakeholders at all levels across the company
• Serve as a strategic and tactical thought partner to customers and cross-functional teams to drive seamless delivery
• Leverage strong problem-solving and analytical skills to ensure execution aligns with business intent
• Utilize strong oral, written, and presentation skills to communicate effectively across diverse teams and organizational levels
• React seamlessly to shifting priorities and delivery focus, maintaining momentum in a fast-paced environment
• Demonstrate a self-motivated approach to identifying gaps and taking initiative without constant oversight
• Execute a disciplined, strategic approach to optimizing internal processes and operational workflows
• Effectively balance long-term strategic thinking with the day-to-day tactical delivery required to keep operations running smoothly

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 5 years of experience in project management, process management, or program management
• At least 2 years of experience working with senior stakeholders across different business functions
• At least 2 years of experience writing communications and presentations for leadership and non-leadership audiences

Preferred Qualifications:

• Master’s Degree in Business Administration (MBA)
• 3+ years of experience driving organizational change and operational excellence
• 2+ years of experience in strategy development
• 2+ years of experience in budgeting and labor strategy

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $138,100 - $157,700 for Manager, Project Management

Wilmington, DE: $138,100 - $157,700 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).