Manager, Project Management - Global Payment Network PMO

Capital One; New York (NY); On-site; USD 138,000 - 189,000; Full time

Job summary

Capital One is seeking a Project Manager to sit with the Global Payment Network PMO and support Digital Platform Projects, including domestic and international eCommerce and tokenization work. You will drive full lifecycle delivery, coordinating with product peers, technology partners and operations to ensure well-managed, cross-functional implementations.

The role requires strong stakeholder management, governance, and risk mitigation across locations, along with potential incentives and a

Qualifications

• Bachelor’s Degree or Military experience.
• At least 3 years of Project Management experience.
• Master’s degree or advanced certifications (CSM, CPO, SAFE).
• 4+ years of experience as a Project Manager.
• 2+ years of experience in Program, Portfolio or Product Management.
• 2+ years of experience in Financial Services.
• 2+ years of experience in the Consumer Credit Card industry.

Responsibilities

• Manage multiple program/project deliveries that impact Digital Platforms.
• Full engagement and delivery of programs, including discovery/portfolio tracking and governance.
• Own end-to-end management of initiatives from the 'Manage' phase onwards.
• Coordinate cross-functional teams and monitor critical path and resources.
• Oversee communications and stakeholder engagement with timely reporting.
• Identify improvements for future programs based on execution learnings.
• Build strong partner relationships and manage interdependencies.

Education

Bachelor’s Degree or Military experience

Master’s degree or advanced certifications (CSM, CPO, SAFE)

Job description

This Project Manager will sit with the Global Payment Network (GPN) PMO and support specifically the Digital Programs and Projects. The individual will be responsible for full lifecycle program delivery for Digital Platform Projects which may include domestic and international eCommerce and tokenization work within the Digital Platforms. This role partners closely with product peers, technology partners and operations and process teams coordinating well-managed deliveries across multiple functions and lines of business.

General Responsibilities

• Manage multiple program/project deliveries that impact Digital Platforms (i.e. new partner Launches, network improvements and priorities)
• Full engagement and delivery of programs, including discovery/portfolio tracking, project tracking and execution, & governance and well managed activities
• Owns the end-to-end management of initiatives from the 'Manage' phase onwards, including seamless handoff from Portfolio Management, and ensuring all requirements are met.
• Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes, and control resource expenditure
• Full service management of communications and stakeholder engagement including reporting on program and feature delivery progress, managing escalations and impediment resolution
• Insights and improvements for future programs/project based on execution learnings
• Build and maintain high trust relationships with partner teams across the Network to keep abreast of current strategies and manage work in progress
• Lead the management of complex technical interdependencies, coordinating cross-functional delivery teams, and proactively mitigating execution risks to ensure seamless deployment.
• Facilitate standard PMO routines (e.g., S3 status huddles, decision forums, and leadership reviews) and drive adherence to standard artifact templates to ensure data transparency and regulatory compliance.
• Identify Jira tagging/reporting issues and work across product teams to troubleshoot access, data entry & reconcile Jira

Basic Qualifications

• Bachelor’s Degree or Military experience
• At least 3 years of Project Management experience

Preferred Qualifications

• Master’s degree or an advanced certifications (CSM, CPO, SAFE)
• 4+ years of experience as a Project Manager
• 2+ years of experience in Program, Portfolio or Product Management
• 2+ years of experience in Financial Services
• 2+ years of experience in the Consumer Credit Card industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Chicago, IL: $138,100 - $157,700 for Manager, Project Management

McLean, VA: $151,900 - $173,400 for Manager, Project Management

New York, NY: $165,700 - $189,200 for Manager, Project Management

Richmond, VA: $138,100 - $157,700 for Manager, Project Management

Riverwoods, IL: $138,100 - $157,700 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).