Manager, Program & Training

NAMI Tennessee; Tennessee; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible work schedule

PTO & Sick

403(b) with company matching

Job summary

NAMI Tennessee is seeking a Manager, Program & Training to coordinate statewide education, support, and outreach initiatives. You will oversee training logistics, presentations, data management, and program administration to ensure consistent program delivery across Tennessee.

The role supports collaboration across program areas, maintains program systems, and helps execute trainings and statewide initiatives.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Experience in nonprofit leadership and community outreach preferred.
• Experience with mental health advocacy helpful.

Responsibilities

• Coordinate and communicate with staff, volunteers and partners.
• Learn and adapt to new areas as needed to support programs.
• Maintain program records, databases and documentation.
• Prepare reports, presentations, and meeting materials.
• Manage schedules for multiple programs and departments.
• Facilitate meetings in person and virtually (Teams/Zoom).
• Support statewide program objectives and grant requirements.
• Collaborate across departments to ensure consistent program delivery.

Skills

Communication

Collaboration

Organization

Data analysis

Project management

Training coordination

Office Suite

Education

Bachelor’s Degree in related field

Non-profit leadership

Community outreach

Mental health advocacy

Tools

Microsoft Teams

Zoom

Outlook

Excel

PowerPoint

Job description

Manager, Program & Training coordinates the operational functions that support NAMI Tennessee’s statewide education, support, and outreach programs. This role oversees training logistics, presentation coordination, data management, and program administration to ensure consistent and effective program delivery. Serving as a key link across program areas, the position supports collaboration, maintains program systems and documentation, and helps execute trainings, presentations, and statewide initiatives. Through strong organization and process improvement, the Manager strengthens NAMI Tennessee’s capacity to expand programs and serve communities across Tennessee.

This role will support the training execution and coordination for NAMI programs to include: Family-to-Family, Support groups, In Our Own Voice, Ending the Silence, Family & Friends, CIT, and others as assigned. A description of these programs can be found on nami.org.

Job Responsibilities

• Ability to communicate and collaborate effectively with staff, volunteers and community partners
• Willingness to learn in areas in which prior knowledge may not exist.
• Strong organizational and problem-solving skills.
• Experience managing schedules for multiple programs and departments.
• Experience scheduling and facilitating meetings in person and virtually through Microsoft Teams and Zoom.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience maintaining accurate program records, databases, and documentation.
• Ability to collect, analyze, and report program data to support organizational goals and grant requirements.
• Strong project management skills with the ability to prioritize competing deadlines and manage multiple initiatives simultaneously.
• Experience developing and improving administrative processes to increase efficiency and consistency.
• Ability to prepare reports, presentations, meeting materials, and correspondence in a professional and timely manner.
• Ability to work independently while fostering collaboration across departments and program areas.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Commitment to NAMI Tennessee’s mission, values, and statewide program objectives.

Qualifications

• Bachelor’s Degree in a related field
• non-profit organizational leadership
• Community outreach
• mental health advocacy work

Additional Information

Flexible work schedule, PTO & Sick, 403(b) with company matching

Details

• Date Posted: September 4, 2026
• Type: Full-Time
• Job Function: Programs and Service Delivery