Manager, Program Management Office - IT and Business Applications

SupportFinity™; Foster City (CA); On-site; USD 186,000 - 257,000; Full time

Benefits offered by this job

Amazon RSUs

Zoox Stock Appreciation Rights

Potential sign-on bonus

Job summary

SupportFinity™ is looking for a Manager in the Program Management Office to lead an experienced team in Foster City. The role focuses on delivering high-impact results through technical leadership.

The ideal candidate has 10+ years in IT and program management, overseeing complex, cross-functional programs, and has strong experience in managing technical teams.

A competitive salary range from $186,000 to $257,000 is offered, along with comprehensive compensation packages.

Qualifications

• 10+ years of experience in IT, program management, or management consulting.
• 2+ years of experience managing a team of technical program managers.
• Experience leading cross-functional programs and managing complex IT architectures.

Responsibilities

• Lead a team of TPMs to deliver high-impact results.
• Own IT and Business Application deliverables.
• Drive quarterly planning and improve product development processes.

Skills

Technical Program Management

Program Management

Cross-functional Leadership

IT Architecture

Budget Management

Education

BS or MS degree in a technical discipline

Job description

Manager, Program Management Office - IT and Business Applications

Zoox | Posted Mar 12 | Apply | Full‑time | Foster City | Unknown

In This Role, You Will

• Lead an experienced team of TPMs and leverage your technical and managerial skills to deliver high‑impact results, while growing the team with new hiring and guiding the professional development of team members.
• Own IT and Business Application deliverables for the corporate roadmap.
• Translate the top‑down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables. Build and sustain momentum among cross‑functional TPMs and workstreams toward delivering on time and on target.
• Drive quarterly planning activities and iterative improvement to Zoox’s product development process.
• Develop and improve the intake process for a wide range of customers, internal and external.
• Represent the team in cross‑departmental forums, with key stakeholders, and in executive meetings.

Qualifications

• BS or MS degree in a technical discipline or equivalent experience.
• At least 10 years of experience in IT, program management, or management consulting.
• Experience leading a Program Management Office.
• At least 2 years of experience managing a team of technical program managers.
• Success in leading complex, cross‑functional programs from start to finish.
• Experience with diverse IT architectures and enterprise IT data centers, large‑scale transaction processing environments, external hosted services, and cloud computing environments.

Bonus Qualifications

• Experience with developing from scratch and scaling engineering or operational processes.
• Experience with budget management for an IT organization.
• Experience in a high‑growth company.

Base Salary Range

$186,000 – $257,000 a year.

Comprehensive compensation includes base salary, Amazon Restricted Stock Units (RSUs), Zoox Stock Appreciation Rights, and a potential sign‑on bonus. Compensation varies by geographic location and level.

Accommodations

If you need an accommodation to participate in the application or interview process, please reach out to [email protected] or your assigned recruiter.

A Final Note

You do not need to match every listed expectation to apply for this position. Zoox values diverse perspectives and is committed to building a team that includes a variety of backgrounds, experiences, and skills.

About Zoox

Zoox is developing the first ground‑up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility‑as‑a‑service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast‑moving and highly execution‑oriented team.