RN Manager, Professional Development Critical Care and Inpatient Nursing - Faulkner

Brigham and Women’s Faulkner Hospital; Boston (MA); On-site; USD 117,707 - 171,204; Full time

Job summary

Brigham and Women's Faulkner Hospital seeks a Professional Development & Training Manager to design, deliver, and oversee hospital-wide learning programs. You will partner with leaders to align training with clinical and non-clinical needs and regulatory requirements.

This role focuses on onboarding, competency development, and continuous improvement, with responsibility for records, evaluations, and collaboration with external providers to advance staff excellence and patient care.

Qualifications

• Bachelor’s in Health Administration or related field required.
• Master’s in related field preferred.
• Massachusetts RN license required.
• 5–7 years designing and implementing healthcare training programs.
• 2–3 years in critical care and inpatient experience.
• 2–3 years management experience preferred.

Responsibilities

• Design, develop, and regularly update training programs for clinical and non-clinical staff.
• Assess workforce learning needs and identify skill gaps through evaluations and feedback.
• Create and implement comprehensive training curricula aligned with organizational goals.
• Develop learning pathways to enhance knowledge, performance, and career development.
• Plan and facilitate engaging training sessions, workshops, seminars, and educational activities.
• Deliver instruction on patient care, safety, compliance, leadership, technology adoption, and initiatives.
• Use varied instructional methods to maximize learner engagement.
• Lead onboarding and orientation programs for new employees.
• Collaborate with department leaders for role-specific training integration.
• Promote a positive onboarding experience for long-term success.
• Maintain records of training, certifications, and progress.
• Monitor and evaluate training effectiveness and identify improvements.
• Track development outcomes and performance gains from learning programs.
• Collaborate with external providers and institutions to expand opportunities.
• Research and implement innovative learning technologies and e-learning tools.
• Stay current on industry trends and regulatory changes.

Skills

Nursing license

Healthcare training design

Leadership

Communication

Training program development

Learning assessment

Stakeholder collaboration

Onboarding design

Education

Bachelor's Degree in Health Administration

Bachelor's Degree in Related Field

Master's Degree in Related Field

Tools

Learning Management Systems (LMS)

e-Learning platforms

Job description

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: 40 hours

The Professional Development Manager is responsible for the development, implementation, and oversight of the organization's comprehensive learning and development programs. This role is dedicated to enhancing the knowledge, skills, and competencies of hospital staff while ensuring alignment with healthcare best practices, emerging industry trends, and regulatory requirements.

Working collaboratively with leaders and stakeholders across the organization, the Professional Development & Training Manager designs and delivers impactful learning initiatives that support employee growth, professional excellence, and organizational success.

Key Responsibilities

• Design, develop, and continuously update training programs tailored to the needs of both clinical and non-clinical staff.
• Assess workforce learning needs and identify skill gaps through regular evaluations and feedback mechanisms.
• Create and implement comprehensive training curricula that support organizational goals and foster continuous professional growth.
• Develop learning pathways that enhance employee knowledge, performance, and career development.
• Plan and facilitate engaging training sessions, workshops, seminars, and educational activities.
• Deliver instruction on topics including patient care practices, safety protocols, compliance requirements, leadership development, technology adoption, and organizational initiatives.
• Utilize a variety of instructional methods to maximize learner engagement and knowledge retention.
• Lead and coordinate onboarding and orientation programs for new employees.
• Partner with department leaders to ensure successful integration into the hospital environment and role‑specific training requirements.
• Promote a positive onboarding experience that supports long‑term employee success.
• Maintain accurate records of employee training, development activities, certifications, and educational progress.
• Monitor and evaluate the effectiveness of training initiatives and identify opportunities for improvement.
• Track employee development outcomes and performance enhancements resulting from learning programs.
• Collaborate with external training providers, educational institutions, and professional organizations to expand development opportunities and resources.
• Research, evaluate, and implement innovative learning technologies, e‑learning platforms, and educational tools.
• Stay current on industry trends, best practices, and regulatory changes to ensure training programs remain relevant and effective.

Why This Role Matters

This position plays a critical role in fostering a culture of continuous learning and professional excellence. Through strategic training and development initiatives, the Professional Development & Training Manager helps ensure employees have the skills, knowledge, and support needed to provide exceptional service and contribute to the organization's mission and success.

Qualifications

• Bachelor's Degree in Health Administration required or Bachelor's Degree in Related Field of Study required
• Master's Degree in Related Field of Study preferred
• Current Massachusetts Registered Nurse License required
• 5‑7 years of experience in designing, developing, and implementing training programs in a healthcare or hospital setting required
• 2‑3 years experience in Critical Care and intermediate inpatient experiences required
• Management Experience 2‑3 years preferred

Knowledge, Skills and Abilities

• Strong understanding of healthcare industry regulations, compliance standards, and best practices.
• Excellent communication and presentation skills, with the ability to engage and motivate various audiences.
• Demonstrated leadership and team management abilities.
• Familiarity with learning management systems and e‑learning platforms is desirable.
• Analytical skills to evaluate training program effectiveness and measure staff development progress.
• A passion for continuous learning and a commitment to staying abreast of industry trends and advancing technology.

Additional Job Details (if Applicable)

Remote Type
Onsite

Work Location
1153 Centre Street

Scheduled Weekly Hours
40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$117,707.20 - $171,204.80/Annual

Grade
8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.