Manager, Production Site Reliability Engineering

WebHosting; Northern (KY); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

401(k) match up to 4%

Paid holidays & PTO

Professional development reimbursement

Remote office stipend

Job summary

Vultr is seeking a Manager of Production Site Reliability Engineering to build and lead a new team responsible for the availability, performance, and operability of our production control plane. You will own day-to-day operations, incident response, monitoring and alerting, configuration management, and the ongoing re-architecture of the control plane for continued scale.

You will hire, grow, and lead a team of SREs and database engineers, set the operational culture, and partner with

Qualifications

• Lead and grow a team of SREs and database engineers.
• Own the availability, performance, and operability of the production web stack.
• Drive incident response, postmortems, and durable improvements.

Responsibilities

• Hire, mentor, and grow a team of SREs and database engineers.
• Own the production control plane availability and performance.
• Lead incident response and postmortems to improve systems.
• Own configuration management across production hosts.
• Partner with engineering to ensure new services are production-ready.

Skills

People leadership

SRE

Database engineering

Incident response

Monitoring & observability

Capacity planning

Postmortems

Tools

Monitoring tools

Configuration management

Job description

Manager, Production Site Reliability Engineering

Job Description

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.

Vultr Cares

100% company-paid insurance premiums for employee medical, dental and vision plans.

401(k) plan that matches 100% up to 4%, with immediate vesting

Professional Development Reimbursement of $2,500 each year

11 Holidays + Paid Time Off Accrual + Rollover Plan

Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

$500 stipend for remote office setup in first year + $400 each following year

Internet reimbursement up to $75 per month

Gym membership reimbursement up to $50 per month

Company paid Wellable subscription

Join Vultr

Vultr is seeking a Manager of Production Site Reliability Engineering to build and lead a new team responsible for the availability, performance, and operability of our production control plane. This is the environment that runs our customer-facing web applications and the internal platform that supports them. You will own the day-to-day operations of this environment: incident response, monitoring and alerting, configuration management, capacity planning, and the ongoing re-architecture of the control plane for continued scale. This is both a technical and a people leadership role. You will hire, grow, and lead a team of SREs and database engineers, set the operational culture, and partner closely with engineering teams across the organization to ensure the production environment is reliable, observable, and ready for the next phase of Vultr's growth.

Key Responsibilities

Build and lead the Production Site Reliability Engineering team: hire, mentor, and grow a team of SREs and database engineers responsible for the production control plane

Own the availability, performance, and operability of the production web stack

Lead incident response for production-impacting events; drive postmortems and turn lessons into durable system improvements, runbooks, and alerting

Own configuration management for the production environment, ensuring consistent, repeatable, and auditable infrastructure across all control plane hosts

Partner with engineering teams across the organization to ensure new services are production-ready: observable, deployable, and documented before they reach customers

Drive the control plane re-architecture: stand up new infrastructure, manage parallel runs and cutover, and ensure the new environment meets production readiness standards for monitoring, alerting, and capacity

Set the operational roadmap for the production environment: capacity planning, scaling strategy, disaster recovery, and the evolution of the architecture toward a more distributed, resilient design

Establish and maintain monitoring, alerting, and observability across the production stack and ensure the team has the visibility needed to respond to issues before customers do

Manage the production database and caching environment: replication topology, performance tuning, backup verification, and failover testing

Foster a culture of operational excellence: regular operational reviews, SLO definition and tracking, blameless postmortems, and continuous improvement of runbooks and deployment processes

Compensation

$140,000 - $160,000

Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

Inclusion & Privacy

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy .