Manager, Production Control DIAM-6085|NA PC | 1st Shift

DENSO; Maryville (TN); On-site; USD 110,000 - 160,000; Full time

Job summary

DENSO’s North America Production Control Engineering (NAPCE) department seeks a Manager to support Production Control & Logistics operations for North America. The role focuses on process improvement, system design, training, and project management across multiple plants.

The position requires a bachelor’s degree or higher in engineering, computer science or supply chain management, and around 10 years of related experience. Strong leadership and documentation skills are essential for success.

Qualifications

• Bachelor’s degree or higher in Engineering, Computer Science or Supply Chain Management.
• 10 years of direct experience in related domains (production planning, material planning, shipping, etc.).

Responsibilities

• Oversee operations analysis to identify improvements in user and system processes.
• Develop training and documentation to share best practices across North American plants.
• Design and test system specifications with IS and plant teams to ensure correct implementation.
• Manage customer requirements for shipping to Tier 1 customers including EDI, labels and ASNs.
• Create project plans, test plans, user training and documentation for projects of varying scope.
• Lead Helpdesk-style support to troubleshoot critical system issues with IS and users.

Skills

Production planning

Material planning

Supply chain management

Customer ordering/shipping

Inventory management

Warehouse management

Supply chain risk management

Education

Bachelor’s degree or higher in Engineering, CS or SCM

Job description

Job Description

The following position is to serve as a Manager as part of DENSO’s North America Production Control Engineering (NAPCE) department. NAPCE serves DENSO’s North America Group Companies in support of Production Control & Logistics operations and systems.

Position Responsibilities

Process Improvement & Training

• Oversee operations analysis to identify areas where the user and/or system can be improved. Identify best practices for standard jobs in North America with a focus to strengthen weak areas.
• Identify training opportunities and system improvements required to share the best practice across DENSO North American plants.
• Create and maintain user documentation (e.g. user manuals, training documents, etc.) for North America Production Control and Logistics operations and systems.
• Conduct user training to improve user knowledge and maximize the users’ ability to effectively use the systems and processes.

System Design

• Study user jobs within DENSO MRP system, gather user requirements and create detailed user specifications that will be used by Information Systems (IS).
• Develop detailed test plans and compete testing to confirm IS development was correct, report and problem solve any issues.
• Work with all North America DENSO Plants on implementations to prevent impact.
• Manage all customer requirements for shipping to our TIER 1 customers. Ensure EDI Loading, Customer labels, Master labels and ASN’s are in specification. If a customer requires change, utilize new specifications and work with IT to develop.

Project Management

• Create project schedules, test plans, system testing, user training, user manuals, and problem reporting for project team and management. This activity can range from large projects that have multi-department project teams to smaller projects that are completely self-directed.

Problem Solving

• Oversee Helpdesk type support for system issues related to user understanding. Work closely with North America Information Systems and users to troubleshoot critical system issues (e.g. customer orders & shipping, supplier orders, etc).

Required Qualifications

• Bachelor’s degree or higher in Engineering, Computer Science or Supply Chain Management
• Professional experience developing knowledge in production planning, material planning, supply chain management, customer ordering/shipping, inventory management, warehouse management and supply chain risk management.
• 10 years of direct experience required.

Required Sills

• Kaizen-Mind based on the views of other DENSO Group Companies in North America from user's perspective to gain benefit
• Strong ability to lead and negotiate with other DENSO Group Companies.
• Strong documentation skills to assist DENSO Production Control standardization