Manager, Product UX Design – E-Commerce

Jobtailor; California (MO); On-site; USD 150,000 - 190,000; Full time

Job summary

Jobtailor is seeking a results-driven UX leader to steer strategy, mentor a global team of designers, and ensure cohesive, accessible experiences across digital channels. You will guide research, usability testing, and analytics to inform design decisions and drive scalable design systems with AI integration.

Collaborating with product, engineering, and marketing, you will shape user journeys across omnichannel touchpoints, champion accessibility, and influence business and brand strategy with

Qualifications

• Extensive UX design experience with strategic leadership.
• Experience leading and growing high-performing UX teams.
• Proven ability to manage cross-functional, global projects.

Responsibilities

• Lead and mentor a team of UX professionals to drive strategy.
• Use user research, usability testing, and data analytics to inform design.
• Formulate UX strategy aligned with product roadmap.
• Oversee design systems and AI integration.
• Collaborate with product, development, and marketing for cohesive execution.
• Travel up to 15% for meetings and on-site visits.

Skills

UX Design Experience

Strategic Leadership

Design Systems Development

User-Centered Design Methodologies

Figma Proficiency

Tools

Figma

Salesforce Commerce Cloud

Shopify

AI-Driven Personalization

A/B Testing Platforms

Job description

• Lead and mentor a team of UX professionals, providing strategic guidance and supporting professional growth
• Use user research, usability testing, and data analytics to drive user-centered design solutions
• Formulate and execute UX strategy aligned with the Product Management roadmap
• Define UX principles, guidelines, and actionable strategic goals
• Lead creation and maintenance of scalable design systems across digital products
• Integrate design systems into development processes and enable AI capabilities
• Oversee user flows, wireframes, and prototypes while ensuring brand integrity and accessibility
• Collaborate with product management, development, and marketing teams on cohesive project execution
• Research industry trends and emerging technologies and share insights
• Communicate design concepts and strategies to stakeholders and executive leadership
• Recruit and retain UX talent and refine team processes and workflows
• Travel up to 15% for internal meetings, industry conferences, and on-site customer visits

Requirements

• Many years of UX design experience, including several years in a strategic leadership role
• Experience leading and developing high-performing UX team members
• Ability to thrive in a fast-paced, high-volume environment and manage tight deadlines
• Strong strategic thinking, organization, proactivity, and assertiveness
• Ability to direct complex omnichannel solutions
• Expertise in user-centered design methodologies and innovative design practices
• Expertise in consumer journey design, digital content best practices, and performance analytics
• Proven experience developing and managing design systems with AI integration
• Proficiency in UX research and design techniques
• Mastery of design tools, especially Figma
• Exceptional communication, presentation, and interpersonal skills
• Ability to influence business, brand, and marketing strategy
• Passion for AI in customer-facing e-commerce UI and internal process efficiency
• Independent work ethic and ability to work cross-functionally
• Project management, creative briefing, stakeholder communication, and reporting skills
• Strong understanding of analytics and ability to implement findings
• Ability to lead cross-functional, global teams
• Innovative and inclusive mindset
• Preferred: familiarity with Salesforce Commerce Cloud, Shopify, or headless commerce architectures
• Preferred: knowledge of front-end web performance optimization and Core Web Vitals
• Preferred: WCAG 2.1/2.2 accessibility expertise
• Preferred: experience with multi-region, multi-currency, localized e-commerce journeys
• Preferred: experience connecting D2C/B2B digital journeys with physical retail/eTail touchpoints
• Preferred: hands-on experience with AI-driven personalization, algorithmic content delivery, or advanced A/B testing platforms

Core Competencies

Demonstrates expertise in user-centered design methodologies, strategic UX leadership, and the development of scalable design systems integrated with AI capabilities. Proven ability to lead cross-functional teams, communicate effectively with stakeholders, and drive innovative design solutions in a fast-paced environment.

Highest-signal resume keywords

• UX Design Experience
• Strategic Leadership
• Design Systems Development
• User-Centered Design Methodologies
• Figma Proficiency

ATS Optimization Keywords

Hard Skills

• User Research
• Usability Testing
• Data Analytics
• Consumer Journey Design
• Performance Analytics
• Omnichannel Solutions
• Design Tools
• AI Integration
• Accessibility Expertise
• Project Management

Soft Skills

• Strategic Thinking
• Communication Skills
• Interpersonal Skills
• Proactivity
• Organization

Industry Keywords

• Digital Content Best Practices
• WCAG 2.1/2.2
• E-Commerce Journeys
• Multi-Region Commerce
• Headless Commerce Architectures

Tools & Technologies

• Figma
• Salesforce Commerce Cloud
• Shopify
• AI-Driven Personalization
• A/B Testing Platforms