Manager, Product Manager, Bank Modernization

Capital One; New York (NY); Hybrid; USD 180,000 - 205,000; Full time

Job summary

Capital One is seeking a Manager, Product Manager for Bank Modernization in New York. You will partner with engineering, design, and data science to reimagine customer experiences, deliver value through testing tools, and drive omni-channel acquisitions.

The role blends strategic leadership with hands-on delivery in a hybrid setup, focusing on AI-enabled tooling, scalable solutions, and data-driven decision making to improve profitability and customer outcomes.

Qualifications

• Bachelor's or Master's degree in a quantitative field (Statistics, Economics, Analytics, CS, etc.) or a Bachelor's with 3+ years of Product Management experience.
• Experience translating business strategy into consumer-facing digital products.

Responsibilities

• Set and deliver the decisioning and treatment framework for omni-channel acquisitions.
• Collaborate with engineering, design, data science and marketing to build cutting-edge solutions.
• Lead cross-functional teams and champion data-driven decision making.
• Explore and integrate AI tools to enhance product testing and deployment.

Skills

Human Centered

Business Focused

Technology Driven

Integrated Problem Solving

Transformational Leadership

Education

Bachelor's or Master's in a quantitative field

Bachelor's in any field + 3 years PM experience

Job description

Manager, Product Manager, Bank Modernization Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

We are investing heavily in Bank Modernization to simplify how we build, launch, and service financial products. As part of this effort, our automated journey testing tools are critical enablers of Retail Bank’s speed and safety to market. Our core vision is to evolve the Automated Journey Testing tool from a program-specific utility into the definitive, enterprise-grade testing tool. You will work closely with engineering pods and cross-functional partners to build testing infrastructure capable of reaching 100% test automation for Bank, champion developer and product manager experience, integrate emerging AI tools, and secure the necessary buy-in to bring new concepts to life.

On Any Given Day in the Bank You’ll Be:

Empowered. Part of a team driving the bank’s omni-channel acquisitions strategy responsible for setting and delivering the decisioning and treatment framework to ensure our business is gaining profitable customers through both digital and digital-human interactions

Learning constantly. Work deeply with customers, frontline associates, designers, technologists, analysts, marketers and data scientists to build cutting edge solutions

Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better

Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better

Connecting creatively. Jump‑starting a self‑supporting community by sowing the right seeds, building the right tools, integrating the right off‑the‑shelf products, and just plain elbow grease

Succeeding strategically. Solving the right problem and holding on the wrong one.

Foundations for Successful Product Management

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value, specifically within a modern data ecosystem (e.g., cloud-based data platforms, APIs, real‑time data flows).
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks, including those related to data quality, data governance, and data pipeline efficiency.
• Transformational Leadership – Leads and develops cross‑functional teams to solve customer problems and drive organizational alignment, championing data‑driven decision making and fostering a culture of data literacy. This includes direct management and mentorship of product managers.

Basic Qualifications

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR
• Bachelor's degree in any field and at least 3 years of Product Management experience.

Preferred Qualifications

Experience translating business strategy and analysis into consumer facing digital products.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on‑site presence at your designated office location.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Salary

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• New York, NY: $179,700 - $205,100 for Manager, Product Management
• Philadelphia, PA: $149,800 - $171,000 for Manager, Product Management
• Richmond, VA: $149,800 - $171,000 for Manager, Product Management
• Wilmington, DE: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits and Compensation

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website.

Eligibility and Application Timeline

Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Contact & Support

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Legal Disclaimer

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About Capital One

At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.