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Capital One is hiring a Manager of Product Management for the Step Up & Verification (SUV) team in Chicago. You will define the vision, strategy, and roadmap for Authenticator and Vendor Speed to Market, driving initiatives across product development, onboarding, and identity platform use cases.
You will build self-service interfaces, AI toolkits to automate tasks, vendor process blueprints, automated test suites, and standardized data sets, improving fraud-mitigation while delivering secure,
Manager Product Management; Speed to Market Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
The Step Up & Verification (SUV) team is responsible for providing the challenge methods / tools used to verify applicants during account opening and authenticate customers during high-risk transactions. These tools are used across our in-person locations, call centers, and digital properties.
The SUV product team defines the vision and strategy for this tool portfolio, delivering fraud-mitigating capabilities while enhancing the customer experience and enabling secure, seamless customer access to our partners’ business features.
This Manager of Product role within the Step Up & Verification team is responsible for defining the vision, strategy, and roadmap for Authenticator and Vendor Speed to Market. In this role, you will drive key speed-to-market initiatives spanning the product development, vendor onboarding, and identity platform use case life cycles.
This includes developing a wide array of solutions, including self-service interfaces to author tool policies, AI toolkits to automate tasks, vendor process blueprints, automated test suites, standardized data sets, and much more.
In this role, you will drive measurable improvement in our ability to deploy fraud-mitigating solutions that keep pace with the rapidly evolving fraud environment.
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
... Candidates hired to work in other locations will be subject to the pay range associated with that location... The role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Learn more at the Capital One Careers website.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com.
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.
We measure our efforts by the success our customers enjoy and the advocacy they exhibit.