Manager, Product Manager, Bank Modernization

Capital One; United States; Hybrid; USD 165,000 - 188,000; Full time

Job summary

Capital One is seeking a Manager, Product Manager for Bank Modernization to drive the product strategy and roadmap for automated testing tools and data platforms. You will work with engineering pods and partners to scale test automation across omni-channel experiences and digital-human interactions.

You will partners with designers, data scientists, analysts, and marketers to deliver innovative and resilient solutions, using AI tools where appropriate, and ensure alignment with Capital One's

Qualifications

• Experience translating business strategy into consumer-facing digital products.
• Ability to define and measure outcomes, success metrics, and ROI.
• Strong collaboration with engineering, design, data science, and marketing teams.

Responsibilities

• Own and advance the product strategy and roadmap for Bank Modernization initiatives.
• Partner with engineering pods and cross-functional stakeholders to deliver testing infrastructure and automation capabilities.
• Champion developer and product manager experience and foster data-driven decision making.

Skills

Stakeholder management

Product strategy

Customer-centric

Data-driven decisions

Cross-functional collaboration

Education

Bachelor's degree in a quantitative field

Master's degree in a related field

Tools

SQL

Job description

Manager, Product Manager, Bank Modernization

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

We are investing heavily in Bank Modernization to simplify how we build, launch, and service financial products. As part of this effort, our automated journey testing tools are critical enablers of Retail Bank’s speed and safety to market. Our core vision is to evolve the Automated Journey Testing tool from a program-specific utility into the definitive, enterprise-grade testing tool. You will work closely with engineering pods and cross-functional partners to build testing infrastructure capable of reaching 100% test automation for Bank, champion developer and product manager experience, integrate emerging AI tools, and secure the necessary buy-in to bring new concepts to life.

On any given day in the Bank you’ll be:

• Empowered. Part of a team driving the bank’s omni-channel acquisitions strategy responsible for setting and delivering the decisioning and treatment framework to ensure our business is gaining profitable customers through both digital and digital-human interactions
• Learning constantly. Work deeply with customers, frontline associates, designers, technologists, analysts, marketers and data scientists to build cutting edge solutions
• Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better
• Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better
• Connecting creatively. Jump-starting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products, and just plain elbow grease
• Succeeding strategically. Solving the right problem and holding on the wrong one.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence.
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value, specifically within a modern data ecosystem (e.g., cloud-based data platforms, APIs, real-time data flows).
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks, including those related to data quality, data governance, and data pipeline efficiency.
• Transformational Leadership - Leads and develops cross-functional teams to solve customer problems and drive organizational alignment, championing data-driven decision making and fostering a culture of data literacy. This includes direct management and mentorship of product managers.

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• OR
• Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

Salaries

• McLean, VA: $164,800 - $188,100 for Manager, Product Management
• New York, NY: $179,700 - $205,100 for Manager, Product Management
• Philadelphia, PA: $149,800 - $171,000 for Manager, Product Management
• Richmond, VA: $149,800 - $171,000 for Manager, Product Management
• Wilmington, DE: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail].

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).