Job Summary
The Senior Manager of Network Compliance and Payment Partner Oversight provides strategic leadership for PayPal’s external partner compliance posture across global payment networks and financial institutions. This role leads a second line of defense (2LOD) oversight function, delivering independent oversight and effective challenge across payment network rules and compliance, inbound and outbound partner due diligence.
Key Responsibilities
- Serve as 2LOD oversight contact for external partner compliance, including inbound and outbound due diligence, ongoing monitoring, and contractual compliance across payment networks and financial institutions.
- Provide independent oversight, approval, and credible challenge to first‑line activities related to payment network rules, regulatory obligations, and partner risk management practices.
- Build and maintain strong, credibility‑based relationships with Sales, Partnerships, Product, Legal, and Risk teams to ensure alignment on compliance expectations and outcomes.
- Serve as a senior compliance advisor to senior leadership on network rules, contractual obligations, and regulatory expectations, including risk identification, control design, issue escalation, and remediation strategy.
- Represent PayPal in senior‑level partner engagements, delivering clear, compelling compliance narratives that enable senior leaders to understand PayPal’s risk management and compliance programs.
- Lead and coordinate cross‑functional responses to partner, network, and regulatory information requests, in collaboration with Regulatory Compliance and Partnership Management teams.
- Oversee issue management related to partner and network compliance, including tracking, escalation, and remediation of material risks.
Additional Responsibilities & Preferred Qualifications
The Senior Manager serves as a compliance advisor and representative to partners, and internal stakeholders, ensuring that PayPal’s compliance and risk management programs are scalable, defensible, and aligned with regulatory, network, and contractual obligations. This role supports the first‑line teams to enable growth while maintaining strong governance, transparency, and risk discipline.
Minimum Qualifications
- 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Secondary Responsibilities
- Collaborate with Partnership teams to deliver compliance roadshows and business reviews that highlight the strength and maturity of PayPal’s compliance and risk management programs to partners.
- Enhance automation and operational scalability by delivering repeatable, workflow‑driven oversight capabilities that reduce manual effort, improve consistency, and strengthen evidence‑based compliance.
- Partner with Legal, Product, Risk, and Compliance teams to ensure partner and network risks are clearly understood, documented, and operationalized.
Experience and Skills
- Experience operating in a 2LOD or equivalent independent oversight role, with the ability to provide credible challenge without impeding business execution.
- Expert at identifying material risks and escalating issues appropriately, driving remediation through influence rather than authority.
- Proven ability to advise and influence senior leaders, including executive and senior‑level stakeholders, with clarity and confidence.
- Experience leveraging artificial intelligence to enhance existing workflows or design new, scalable processes.
- Knowledge of Visa, Mastercard, and other network rules, including compliance obligations, enforcement mechanisms, and partner accountability models.
- Expertise in inbound and outbound partner due diligence, ongoing monitoring, and lifecycle risk management for financial institutions and payment partners.
- Ability to lead through influence across the enterprise in a matrixed environment.
- Experience coordinating large, complex regulatory or partner information requests with precision and consistency.
- Ability to translate complex compliance programs into compelling, executive‑level narratives for partners, regulators, and internal leaders.
- Experience supporting global or multi‑jurisdictional programs.
- History of scaling compliance programs during periods of rapid growth or regulatory change.
Compensation
Base pay varies by location. For San Jose, California: $143,500.00–$212,850.00 annually. For Chicago, Illinois: $130,500.00–$193,600.00 annually. For Scottsdale, Arizona and Omaha, Nebraska: $123,500.00–$183,700.00 annually. Additional compensation may include an annual performance bonus, equity, or other incentive compensation.
Benefits
PayPal offers comprehensive, choice‑based programs to support personal well‑being—physical, emotional, and financial—delivering meaningful value. Benefits include generous paid time off, health care coverage for employees and families, and resources supporting mental health.
Equal Employment Opportunity Statement
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.