Manager, Product Engineering

Grainger; Chicago (IL); Hybrid; USD 134,100 - 223,500; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Holidays 6

401(k) match 6%

Tuition reimbursement

Financial counseling

Job summary

Grainger is seeking an Engineering Manager for the Customer Information Management (CIM) team in Chicago. The role focuses on leading secure, scalable address services and coordinating across product, architecture, and security groups.

You will guide engineers, promote best practices, and ensure timely delivery of address data APIs, with emphasis on reliability, quality, and collaboration across teams. This is a hybrid Chicago-based position.

Qualifications

• Bachelor's degree in information technology, computer science, or related field.
• 5+ years of software engineering experience.
• 2+ years of leading developers.
• Ability to manage Agile sprint teams and vendor relationships.
• Experience with microservices and cloud platforms a plus.

Responsibilities

• Guide Software Engineers and define team roles.
• Collaborate with Product Managers to align roadmaps and translate requirements.
• Promote software engineering practices and drive process improvements.
• Mentor engineers to support technical and professional growth.
• Own end-to-end delivery and reliability of addresses services.

Skills

Leadership

Agile

Mentoring

Communication

Education

Bachelor's degree

Tools

Java

Spring

Docker

Kubernetes

OpenShift

AWS

Kafka

Python

Job description

Work Location Type:

Hybrid

Req Number 333090

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Workingby serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $134,100.00 - $223,500.00 for a Chicago based position.This role is eligible for an incentive target of up to 15%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

We are seeking a skilled and passionate Engineering Manager to join our Customer Information Management (CIM) team. The team owns the enterprise address platform. Our mission is to deliver a trusted, centralized set of address services that standardize, validate, and serve address data through scalable, API-first solutions. This leader encourages teamwork, works well with senior leadership, and has a clear vision of what determines a successful solution for the team, the customer, and our company.

As a Software Engineering Manager at Grainger, you would partner with ProductManagement, Architects, Designers and Engineers to lead teams in the end-to-end execution of project work and would help determine and promote modern software engineering practices. Other partner teams you would collaborate closely with, are our security and SRE teams to ensure our applications are secure, resilient and scalable. As the central hub for bringing customer information together, various engineering teams rely on the data your services provide. You would also help provide guidance at all stages of the development life cycle to help ensure the highest quality outcomes, completed on time, and delivered on budget.

This position reports to the Senior Manager, CIM, Product Engineering.

Location

This role is a hybrid role located at Merchandise Mart in downtown Chicago, 2 days per week. We will also consider candidates who are seeking relocation to Chicago and provide partial relocation assistance.

Sponsorship

This position is not eligible for any form of sponsorship now or in the future. Individualsrequiringsponsorship (e.g.OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

You Will

• Provide guidance and leadership to Software Engineers, helping define their roles and responsibilities
• Support team members in developing and following personal development plans aligned with career growth objectives.
• Collaborate with Product Managers to align on product roadmaps and translate requirements into actionable strategies.
• Promote continuous improvement in software development processes and workflows.
• Mentor Software and Quality Engineers to support technical and professional development.
• Act as a key partner to product and downstream engineering teams that consume address APIs.
• Ensure adherence to established development standards, coding practices, and quality assurance processes.
• Own the end-to-end delivery and reliability of addresses, validation, and enrichment of addresses.
• Ensure healthy team operations, including sustainable delivery, on-call practices, and incident response.
• Monitor all the development, testing activities, deployment activities, code quality, and customer satisfaction with teams consuming our API's
• Track and analyze metrics to monitor team effectiveness and quality outcomes.
• Identify process inefficiencies or quality issues and implement improvement initiatives.
• Serve as a point of contact for escalation related to the team's projects and deliverables.

You Have

• Bachelor's Degree in Information Technology, Computer Science, or related field required
• 5+ years experience in Software Engineering
• 2+ years experience leading developers
• Ability to manage Agile sprint teams, vendor relationships, on-shore/off-shore teams
• Technical Knowledge in:
• Java & J2EE stack with basic Java frameworks (Spring, Hibernate, Spring Boot)
• CI/CD, automated testing, automated monitoring.
• Containerization platform (Docker, Kubernetes, or OpenShift)
• Cloud stack (AWS, Google Cloud Platform, Azure)
• Software security and basic vulnerabilities
• Micro-services architecture
• Event-streaming technologies (Kafka)
• Familiarity with additional programming languages (Kotlin, Python)

Preferred:

• Web application front-end frameworks (NextJS, Angular)

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.