Director, Product Management

W. W. Grainger; Chicago (IL); On-site; USD 164,000 - 273,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Company holidays 6

401(k) match 6%

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Parental leave

Job summary

Grainger is seeking a seasoned product leader to manage multiple product domains within its supply chain portfolio, including DC and branch operations, inventory planning, and network design. You’ll drive a shared vision across Grainger teams, develop technology solutions, and coordinate rollout with technology partners, operations and customers.

The role reports to the Group Product Manager and requires a strong track record in leading product organizations at scale, with expertise in

Qualifications

• Bachelor's degree in computer science, engineering, science, math, or related field or equivalent experience.
• 10+ years product management or related leadership experience.
• Proven success leading product domains and organizations at scale.
• Executive-level communication and influence skills.
• Ability to operate effectively in complex, matrixed organizations.
• Track record of delivering measurable business and customer outcomes.

Responsibilities

• Define domain-level product strategy across multiple product teams, aligned to enterprise goals and customer value.
• Oversee domain performance, investment decisions and levels, and outcome measurement to maximize business impact.
• Communicate complex tradeoffs and difficult decisions clearly and story-tell credibly, shaping executive understanding and alignment through data-driven narratives.
• Ensure customer insight and experience are central to user-focused product strategy and investment decisions.
• Encourage innovative thinking and explore new models, technologies, and approaches to drive growth.
• Win as one team building partnerships across product, engineering, design, ML, analytics and leadership.
• Drive focus and momentum across the domain while managing strategic risks and staying ahead of industry trends.
• Recruit, develop, and lead high-performing product management teams.

Skills

Executive communication

Leadership experience

Strategic thinking

Analytical mindset

Education

Bachelor's degree in CS/engineering/science/math or related field

Job description

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Location:

CHICAGO, IL, US, 60654-4203 LAKE FOREST, IL, US, 60045-5202

Work Location Type:

Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visit www.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $163,800.00 – $273,000.00. This role is eligible for an incentive target of up to 25%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

You will lead multiple product domains related to Grainger’s supply chain which may include DC and Branch operations, inventory planning, network design, and transportation. Your success will depend on creating a shared vision across Grainger teams and leadership, developing technology solutions to achieve long-term business and customer outcomes, and coordinating seamless integration and rollout for technology partners, operational teams, and customers. You will report to Group Product Manager.

Work Location:

The work location will be in the Chicago Merchandise Mart or our HQ in Lake Forest, IL on a hybrid basis; 2 days per week. We will also consider candidates seeking relocation to the Chicago area. This is not a remote position.

You Will:

• Define domain-level product strategy across multiple product teams, aligned to enterprise goals and customer value.
• Oversee domain performance, investment decisions and levels, and outcome measurement to maximize business impact. Ensures rigor and transparency in OKRs and operational metrics, and drives accountability across leaders
• Communicate complex tradeoffs and difficult decisions clearly and story-tell credibly, shaping executive understanding and alignment through compelling, data-driven product narratives.
• Ensure customer insight and experience are central to user-focused product strategy and investment decisions, balancing qualitative research with a data-first mindset.
• Encourage innovative thinking and explore new models, technologies, and approaches to drive growth.
• Win as one team building strong partnerships across product, engineering, design, ML, analytics and business leadership.
• Drive focus and momentum across the domain while managing strategic risks. Be a subject-matter expert for trends in the industry, advanced technology, and quickly identify ways Grainger can win leveraging this knowledge.
• Recruit, develop, and lead high-performing product management teams that elevate the broader product organization.

You Have:

• A Bachelor's Degree in computer science, engineering, science, math, or related field or equivalent experience required
• 10+ years product management or related leadership experience is required
• Proven success leading product domains and organizations at scale
• Strong strategic, financial, and business acumen
• Direct Leadership experience with building and developing high-performing teams
• Executive-level communication and influence skills
• Ability to operate effectively in complex, matrixed organizations
• Track record of delivering measurable business and customer outcomes

Preferred:

• Product management leadership experience in supply chain, logistics, warehouse, fulfillment, transportation, or inventory domains.
• Experience leading large-scale technology and operational transformations across complex physical networks and matrixed organizations.
• Demonstrated success building multi-year product strategies and managing significant product investment portfolios tied to measurable business outcomes.
• Experience leading organizations that leverage advanced analytics, optimization, AI/ML, and automation to improve operational performance.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.