Manager Product Design

Thryv; United States; Remote; USD 165,000 - 307,000; Full time

Job summary

A leading company is seeking a Manager of Product Design to lead a design team and develop innovative solutions for small businesses. This role involves mentoring, driving design strategy, and ensuring cohesive product experiences. The ideal candidate will have extensive experience in design thinking, user research, and agile methodologies.

Benefits

Work from anywhere

Competitive medical, dental, and vision plans

401(k) savings plan with company match

Continuing education benefits

Paid time off at the end of the year

Qualifications

• 6+ years of related experience required.
• 2+ years of experience in people leadership.

Responsibilities

• Mentors and empowers the team's professional growth.
• Drives product design strategy aligned with company values.
• Owns and leads design operations and the Design System team.

Skills

Leadership

Design Thinking

User Research

Agile Methodologies

Communication

Education

Bachelor's degree

Job description

Direct message the job poster from Thryv

At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

The Product Design and Experience (PDX) team at Thryv is responsible for ensuring that design achieves its fullest potential by solving important problems and elevating the way small businesses utilize small business automation to grow. The Manager of Product Design is responsible for helping build the next-generation platform experience to serve hundreds of thousands of small businesses worldwide. As a Manager of Product Design and Experience, you will not only be designing elegant solutions to complex problems, but also leading a design team to deliver impactful, cohesive product experiences.

Responsibilities

• Mentors, guides, and empowers the team's professional growth by enhancing their research, product design, and content design skills, while providing constructive feedback and pushing them to deliver work that goes beyond the status quo.
• Stays up to date on the latest trends, tools, and technologies to keep the team’s skills current, foster innovation, and encourage new ideas that lead to breakthrough solutions.
• Drives a product design strategy aligned with our purpose, values, and mission, while managing large design teams, overseeing multiple projects, and playing a key role in shaping company-wide design strategy and product direction.
• Manages multiple initiatives with strong business acumen, ensuring the team understands objectives, plans work accordingly, and delivers outcomes that meet both business goals and user needs.
• Acts as a storyteller who defines and articulates complex visions, ensuring teams connect user needs to design rationale, while working closely with cross-functional teams to define and drive a product vision aligned with business goals.
• Supports the Directors and Managers in cross-departmental collaboration, including marketing, product marketing, product development, customer support, and sales, while staying informed on consumer trends, market pricing, competitors, and feedback, leading customer-facing design and building strong relationships with senior leaders and executives.
• Develops new user experience design approaches grounded in industry best practices and agile methodologies while optimizing processes, people, and technology to improve efficiency, consistency, and the quality of design outputs, ensuring communication is effective and aligned with product and business goals.
• Owns and leads design operations and the Design System team, establishing efficient workflows, scalable processes, and tools that empower the broader design organization. Drives cross-functional alignment, prioritizes system needs based on product impact, and ensures consistent, accessible, and high-quality user experiences across all surfaces.

Who We’re Looking For

• Bachelor's degree (or international equivalent) or equivalent experience, required.
• 6+ years of related experience, required. 2+ years of experience in people leadership or 4+ years in a senior or principal role or similar role that involved significant team leadership and mentoring responsibilities that included creating wireframes, interactive prototypes, and visual design comps for desktop and mobile as well as conducting user research, usability tests, and analysis.
• 2+ years of experience leading or contributing to design operations and/or design systems within a cross-functional product team environment.
• 8+ years of related experience, preferred.
• Expert knowledge/experience in CX, design thinking, product design, UX research, agile methodologies and product management, leveraging user understanding, research, content, design execution and iteration, and a proven track record of successfully and measurably impacting the business and users.
• Expertise in effectively organizing and executing work and in understanding the right levels of work for learning, iterating, and expanding.
• Proven ability to work with product managers, engineers, and stakeholders to prioritize design, content, and research work and allocate resources accordingly.
• Proven ability to mentor teams by providing feedback on their work and areas for improvement while leveraging effective leadership and managerial skills to optimize team performance and design processes.
• Expert communication skills, both verbal and written, with the proven ability to collaborate and work in a team environment, both within teams and across the organization.
• Extensive experience collaborating across product development, and working alongside product leadership, along with a proven ability to expand influence across departments and drive design innovation through strategic product leadership.
• Ability to travel less than 5% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

What We Offer

Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Work from anywhere – Thryv is a Remote First company!
• Competitive medical, dental, and vision plans, plus a wellness program with added incentives
• 401(k) savings plan with company match and employee stock purchase plan
• Continuing education benefits with tuition assistance programs
• One week of paid time off at the end of the year, in addition to our standard paid time off policy.

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and our team members are located across the country, and internationally. We operate as a work from anywhere company and believe this allows us to be more productive.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act. This includes doing the right thing, even when no one is looking. Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization.

We strive to ensure our work environment reflects diversity, fairness, and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design and Management

• Industries

  Software Development

Referrals increase your chances of interviewing at Thryv by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Get notified about new Product Design Manager jobs in United States.

California, United States $165,290 - $306,967 6 days ago

United States $180,000 - $230,000 3 hours ago

Design Manager, Foundations, Enterprise XD

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.