Manager Procurement Operations - AHN

Allegheny Clinic; Pennsylvania; Ibrido; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Allegheny Clinic is seeking a senior procurement leader to manage the Organization's procurement operations, driving policies, processes, and systems across a centralized function. You will partner with Accounts Payable, Finance, and cross-functional teams to ensure efficient, high-quality procurement and end-to-end supply chain performance.

The role emphasizes supplier data management, procurement technology, KPI adherence, and continuous productivity improvements.

Competenze

• Required: 10 years in a procurement role.
• Required: 3 years in request-to-pay procurement operations processes.
• Required: Experience leading cross-functional teams.
• Preferred: CPM certification (Certified Purchasing Manager).

Mansioni

• Manage hiring decisions, coaching and development, rewards and recognition, performance management and staff productivity.
• Plan, organize, staff, direct and control day-to-day operations; develop policies and may have budgetary responsibility.
• Lead the team to dispatch purchase orders against category strategies; oversee end-to-end P2P including PO dispatch, monitoring, expediting and invoice issue resolution.
• Collaborate with Category Management to implement sourcing projects in the transaction system.
• Oversee service procurement process including supplier onboarding, transaction management, vendor performance, reporting and demand fulfillment.
• Develop and monitor procurement technology strategy and all system/process implementations.
• Develop metrics and KPIs to monitor health and quality of P2P transactions and ensure timely delivery and payment.
• Maintain supplier data quality and analytics; support supplier data reporting.
• Maintain accurate vendor information across procurement systems to support analytics and new supply commitments.
• Manage stakeholder alignment and review KPIs to identify improvement areas.
• Other duties as assigned.

Conoscenze

Procurement leadership

Data analytics

Project management

Stakeholder management

Strategic thinking

Communication

Change management

Supplier relations

Formazione

Bachelor's degree in Supply Chain Management

Master's degree in Business Administration or Supply Chain (preferred)

Descrizione del lavoro

Job Summary

This job manages the Organization's procurement operations, including all policies, processes, and systems. In this centralized role, the incumbent partners closely with functional areas (e.g., Accounts Payable, Finance, etc.) while delivering efficient and highest quality procurement operations to fulfill their needs. Works cross-functionally with category management, finance and businesses to ensure operational excellence across all procurement activities, including supplier/master data management, procurement technology, requisition approval cycle time, purchase order creation, and any KPI/SLA adherence as applicable. The incumbent leverages experience and expertise to drive productivity improvements in procurement operations and to influence partners to improve the end-to-end supply chain.

Essential Responsibilities

• Perform management responsibi lities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.


• Plan, organize, staff, direct and control the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority.


• Lead the team to dispatch purchase orders against the defined category strategies and executed souring projects. Team will monitor and execute the end-to-end process related to standard purchase order based P2P flow path including PO dispatch, monitoring and expediting and invoice issue resolution. In addition, responsible for any audits associated with the P2P controls identified in the documented flow paths.


• Collaborate with the Category Management team to ensure sourcing projects are implemented in the transaction system in a quality and effective manner.


• Lead the team to manage the full end-to-end implementation, monitoring and management of the service procurement process. Team manages the day-to-day activities related to supplier on-boarding, transaction management, vendor performance management and reporting, and demand fulfillment. Ensure alignment with HR on contingent labor requirements and ensure the proper deployment of all contingent labor policies and requirements.


• Develop, implement and monitor the procurement technology strategy and all projects related to system and process implementations.


• Develop metrics and KPIs to monitor the health and quality of all P2P transactions to ensure the timely delivery of services and goods, proper alignment with the Organization's commercial and contractual requirements, mitigation of risk and accurate and timely payment for goods and services.


• Responsible for compliance and quality improvements in supplier data management as a service to the Procurement organization, and will also support supplier data analytics and reporting.


• Maintain accurate vendor information in all Procurement systems and tools to support category sourcing analytics, strategies and implementation of new supply commitments as well as advanced electronic business initiatives with suppliers.


• Manage stakeholder alignment and satisfaction; develop and retain effective working relationships with business partners while providing specific direction to team members; and review relevant KPI's and identify problem areas for closer analysis and action.


• Other duties as assigned.

Education

• Required: Bachelors degree in Supply Chain Management, Business Administration/Management, Finance, Accounting, Economics, Mathematics, Marketing, or Industrial Engineering or relevant experience and/or education as determined by the company in lieu of bachelor's degree.


• Preferred: Masters degree in Supply Chain Management, Business Administration/Management, Finance, Accounting, or Marketing

Experience

• Required: 10 years in a procurement role


• Required: 3 years in request-to-pay procurement operations processes


• Required: Experience in leading cross-functional teams through successful events

Licenses or Certifications

• Required: None


• Preferred: Certified Purchasing Manager (CPM)

Skills

• Excellent quantitative, analytical and project management skills


• Strong influencing skills that can be used to lead teams and build partnerships with internal resources and Highmark Health supply base


• Ability to champion requisition-to-pay technology and drive compliance and utilization of advanced features


• Design and implement procurement processes and systems for efficiency, scale, flexibility, and risk management


• Strategic mindset with executive presence and organizational savvy


• Self-confident with an ability to accept and respond to challenges in a positive manner


• Manages change, ambiguity, complexity and drives for results


• Strong and effective verbal and written communication skills, effectively presenting complex topics in a concise manner to audiences at various levels and in various sizes


• Broad understanding of business issues, m