Manager, Procurement Operations

QTS Realty Trust; Duluth (GA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with match

Paid holidays and PTO

Job summary

QTS Realty Trust is seeking a Manager, Procurement Operations to lead the source-to-pay value chain, drive procurement excellence, and implement purchasing guidelines that mitigate risk. The role entails managing and mentoring a team of analysts, aligning practices with company values, and leveraging technology for efficiency and innovation.

The ideal candidate will bring extensive procurement experience, strategic leadership, and a track record of improving ERP-based processes.

Qualifications

• At least five years of experience in procurement, sourcing, compliance, risk management, or related roles with strong data integrity requirements.
• At least two years in people, project, or program management.

Responsibilities

• Oversee the enhancement, execution, and operational excellence of the purchasing process in cross-functional partnership with key stakeholders.
• Act as a Procurement-to-Pay (P2P) leader by advancing procurement performance through technological enhancements and best practices in purchasing policies, and technology and digital readiness.
• Drive meaningful change management initiatives within the procurement function, cultivating a culture of continuous improvement, data-driven decision-making, and scalability.
• Develop internal communication and training strategies for QTS users to transact in ERP systems more effectively.
• Oversee the transactional P2P function to execute swift and accurate purchasing in compliance with internal standards.
• Lead team of professionals who own the purchase order or supplier lifecycle, create data for cleaner spend analytics, and partner with stakeholders across the whole organization.
• Assist in the creation and education of procurement policies and processes that ensure alignment with company standards, regulatory requirements, and sustainability goals.
• Monitor and optimize key procurement performance metrics.
• Function as a leader and change agent, supporting senior management and executive-level stakeholders to align procurement strategies with the broader organizational goals.
• Develop, monitor, and disseminate key metrics that show growth and continuous improvement within the procure-to-pay process.

Skills

Procurement leadership

Data-driven decisions

Change management

ERP systems

Stakeholder collaboration

Education

Bachelor’s degree in Supply Chain/IT/Business/Accounting

Tools

Workday Financials/Strategic Spend

Oracle Fusion

Job description

The Manager, Procurement Operations is responsible for leading the enhancement of our source-to-pay value chain, ensuring tactical procurement excellence, and instituting purchasing guidelines that mitigate commercial risk. This leadership role is responsible for strategic management of procurement systems, process enhancement, and building foundational linkages between key partners, as well as the management and mentorship of a team of analysts. The successful candidate will be pivotal in ensuring our procurement practices align with organizational values and leverage technological advancements for efficiency and innovation.ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.Oversee the enhancement, execution, and operational excellence of the purchasing process in cross-functional partnership with key stakeholders.Act as a Procurement-to-Pay (P2P) leader by advancing procurement performance through technological enhancements and best practices in purchasing policies, and technology and digital readiness.Drive meaningful change management initiatives within the procurement function, cultivating a culture of continuous improvement, data-driven decision-making, and scalability.Develop internal communication and training strategies for QTS users to transact in ERP systems more effectively.Oversee the transactional P2P function to execute swift and accurate purchasing in compliance with internal standards.Lead team of professionals who own the purchase order or supplier lifecycle, create data for cleaner spend analytics, and partner with stakeholders across the whole organization.Assist in the creation and education of procurement policies and processes that ensure alignment with company standards, regulatory requirements, and sustainability goals. Monitor and optimize key procurement performance metrics.Function as a leader and change agent, supporting senior management and executive-level stakeholders to align procurement strategies with the broader organizational goals.Develop, monitor, and disseminate key metrics that show growth and continuous improvement within the procure-to-pay process.BASIC QUALIFICATIONSAt least five years of experience in procurement, sourcing, compliance, risk management, or other role with strong data integrity requirements.At least two years of experience in people, project, or program management.Bachelor’s degree in supply chain, Information Technology, Business, Accounting, or related fields, with preference given to those with advanced degrees or certifications in relevant areas.Experience driving change to improve user experience and/or mitigate risk.Experience with making data- driven decisions.Willingness to travel, up to 10% annually.PREFERRED QUALIFICATIONSExperience with Workday Financials/ Strategic Spend or Oracle Fusion.Experience working for or supporting a data center provider (or experience in a fast- paced high growth environment).Experience in team management.KNOWLEDGE, SKILLS, AND ABILITIESMeticulous attention to detail, ensuring precision and consistency in all aspects of work.Outstanding leadership, communication, and change management skills, capable of fostering an innovative, continuously improving, and sustainable culture within procurement teams.Ability to work independently, influence all organizational levels, initiative-taking, critical thinking skills, and an important level of accountability.Exhibit excellent people skills with all levels of the organization.Use organizational skills to determine prioritization and appropriate multitasking.Perform necessary and timely follow-up, escalating appropriately if necessary.Strong planning, organization, decision-making, and critical thinking skills.Proven skill in building culture within a team across multiple locationsAbility to work independently, with minimal supervision, on multiple, concurrent projects of varying complexity and competing priority.TOTAL REWARDSThis role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.BASIC QUALIFICATIONSAt least five years of experience in procurement, sourcing, compliance, risk management, or other role with strong data integrity requirementsAt least two years of experience in people, project, or program managementBachelor’s degree in Supply Chain, Information Technology, Business, Accounting, or related fields, with preference given to those with advanced degrees or certifications in relevant areas.Experience driving change to improve user experience and/or mitigate riskExperience with making data- driven decisionsWillingness to travel, up to 10% annually.PREFERRED QUALIFICATIONSExperience with Workday Financials/ Strategic Spend or Oracle FusionExperience working for or supporting a data center provider (or experience in a fast- paced high growth environment)Experience in team managementKNOWLEDGE, SKILLS, AND ABILITIESMeticulous attention to detail, ensuring precision and consistency in all aspects of workOutstanding leadership, communication, and change management skills, capable of fostering an innovative, continuously improving, and sustainable culture within procurement teams.Ability to work independently, influence all organizational levels, initiative-taking, critical thinking skills, and an important level of accountability.Exhibit excellent people skills with all levels of the organization.Use organizational skills to determine prioritization and appropriate multitasking.Perform necessary and timely follow-up, escalating appropriately if necessary.Strong planning, organization, decision-making, and critical thinking skills.Proven skill in building culture within a team across multiple locationsAbility to work independently, with minimal supervision, on multiple, concurrent projects of varying complexity and competing priority.TOTAL REWARDSThis role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.The "Know Your Rights" Poster is included here:Know Your Rights (English)Know Your Rights (Spanish)QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.