Manager Process Maintenance

NCBioImpact; Holly Springs (NC); On-site; USD 109,000 - 147,000; Full time

Job summary

Amgen is seeking a Maintenance Manager in North Carolina to lead a team responsible for planning, troubleshooting, repairing, and maintaining GMP and non-GMP equipment. You will set team strategy, supervise staff, and drive continuous improvement within a high-regulated manufacturing environment.

Responsibilities include coordinating with clients, overseeing staffing and budgets, and ensuring calibration and PM programs while embracing Amgen’s safety culture.

Qualifications

• High school diploma or GED with 12 years of maintenance/operations/manufacturing experience.
• Associate’s degree with 10 years of maintenance/operations/manufacturing experience.
• Bachelor’s degree with 5 years of maintenance/operations/manufacturing experience.
• Master’s degree with 3 years of maintenance/operations/manufacturing experience.
• Doctorate degree required or preferred depending on role.

Responsibilities

• Lead maintenance team to ensure reliability of GMP and non-GMP equipment.
• Meet with clients to define strategic direction for the Maintenance Team.
• Oversee staffing, training, and staff development.
• Ensure PM/calibration scheduling and regulatory compliance.
• Manage department budget and cross-functional coordination.

Skills

Maintenance leadership

GMP knowledge

Troubleshooting

Calibration

Project management

Safety awareness

Education

High school diploma / GED

Associate’s degree

Bachelor’s degree

Master’s degree

Doctorate degree

Job description

Career Category

Maintenance

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

MANAGER PROCESS MAINTENANCE

**NOTE: We have 4 open positions for the same job profile**

What you will do

Let’s do this. Let’s change the world. In this vital role you will report to the Sr. F&E Manager and be responsible for providing technical and administrative leadership to a group responsible for planning/scheduling adherence, troubleshooting, repairing, maintaining and improving the reliability of GMP and non-GMP equipment at Amgen, North Carolina. Managerial responsibilities include establishing team strategies, objectives, goals, while improving team performance. Consistently achieving key metrics/milestones. Supervising and technically developing direct reports, and supporting Amgen’s continuous improvement culture.

Strategic / Managerial

• Meet regularly with key clients to find opportunities and establish the strategic direction for the Maintenance Team.
• Establish annual team goals and track progress / communicate to GMP F&E leadership team
• Develop staff through annual Career Development Planning and acting as a role model
• Improve team performance by conducting regular 1:1 meetings and using Maximizing Amgen’s Performance (MAP) process: regular coaching, mid-year and end of year reviews, compensation planning, and talent management planning
• Promote Operational Excellence and Safety through purposeful presence on the floor (Regular job task walk-through with staff members)
• As a member of the extended leadership team, partner with maintenance managers to improve Maintenance support
• Provide Subject Matter Expertise to triage and resolve issues related to Maintenance process non-conformances

Technical

• Leverage knowledge of GMP F&E Process, Mechanical and Utility systems and instrumentation to develop team capabilities in diagnosis and troubleshooting of issues
• Manage lifecycle assessment and recommend replacement / upgrades as required to ensure high reliability
• Maintain awareness of relevant industry and regulatory trends for calibration /instrumentation and maintenance
• Provide input for responses to regulatory inspections or internal audits relating to instrument calibrations or maintenance programs

Logistical / Administrative

• Manage staff resources and work schedules (vacations, on-call rotation, etc.) to ensure adequate staff coverage and meet required PM calibration dates
• Ensure that staff maintain required training qualifications and are cross trained to support multiple GMP functional areas as needed
• Coordinate resources to support capital projects and work activities during maintenance shutdowns
• Manage department budget and expenses
• May require second or third shift work

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The resilient professional we seek shall be able to adjust well in a fast pace working environment, while collaborating to solve issues and drive continuous improvements with these qualifications.

Basic Qualifications:

• High school diploma / GED and 12 years of maintenance and/or operations/manufacturing experience
• Associate’s degree and 10 years of maintenance and/or operations/manufacturing experience
• Bachelor’s degree and 5 years of maintenance and/or operations/manufacturing experience
• Master’s degree and 3 years of maintenance and/or operations/manufacturing experience
• Doctorate degree

In addition to meeting at least one of the above requirements, you must have experience directly managing people and/or leadership experience leading teams, projects, prograns, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Bachelor’s degree in life science, technical or aligned field of study
• 6+ years of relevant work experience in operations/manufacturing environment
• 3+ years of experience with regulated environments (i.e. cGMP, OSHA, EPA)
• Managerial experience directly managing people and/or leadership experience leading teams
• Experience working with ATO GMP F&E clients and systems (Bulk Manufacturing, Filling and Packaging, Supply Chain, Quality Labs, Small Molecule Manufacturing)
• In-depth technical knowledge of GMP equipment and instrumentation
• Experience supporting GMP capital project execution and verification activities
• Demonstrated leadership attributes as an individual contributor (e.g., leadership of initiatives or participation on network level or continuous improvement teams)
• Demonstrated proficiency in process improvement methodologies
• Leverage a strong background in GMP Maintenance combined with excellent leadership and communication skills (written and verbal)
• Ability to support multiple clients and prioritize resources against competing objectives

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time‑off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.

Salary Range

108,639.35USD -146,982.65 USD