Manager Process Maintenance

BioSpace; Holly Springs (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Amgen in Holly Springs, NC, seeks a Manager of Process Maintenance to lead a multi-disciplinary team in strategic and technical maintenance activities. You will drive GMP-compliant processes, develop staff, and partner with extended leadership to improve reliability and safety while meeting fiscal and regulatory targets.

The role emphasizes coaching, performance reviews, and continuous improvement within a fast-paced biotech environment, with potential for shift work and flexible models where

Qualifications

• Experience managing people and leading teams.
• Minimum education requirements as listed (degree variety).
• Strong knowledge of GMP/Regulatory environments and maintenance processes.

Responsibilities

• Meet with clients to set strategic direction for the maintenance team.
• Establish annual team goals and track progress with GMP F&E leadership.
• Develop staff through Career Development Planning and coaching.
• Ensure safety and operational excellence on the floor through MAP and reviews.

Skills

Leadership

People management

Process improvement

Regulatory awareness

Education

Bachelor's degree in engineering or science

Master's degree

Associate degree

High school diploma

Doctorate degree

Tools

GMP equipment knowledge

Instrumentation understanding

Job description

Join Amgens Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission to serve patients living with serious illnesses drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

MANAGER PROCESS MAINTENANCE

NOTE: We have 4 open positions for the same job profile

What you will do

Strategic / Managerial

• Meet regularly with key clients to find opportunities and establish the strategic direction for the Maintenance Team.
• Establish annual team goals and track progress / communicate to GMP F&E leadership team.
• Develop staff through annual Career Development Planning and acting as a role model.
• Improve team performance by conducting regular 1:1 meetings and using Maximizing Amgen's Performance (MAP) process: regular coaching, mid-year and end of year reviews, compensation planning, and talent management planning.
• Promote Operational Excellence and Safety through purposeful presence on the floor (Regular job task walk-through with staff members).
• As a member of the extended leadership team, partner with maintenance managers to improve Maintenance support.
• Provide Subject Matter Expertise to triage and resolve issues related to Maintenance process non-conformances.

Technical

• Leverage knowledge of GMP F&E Process, Mechanical and Utility systems and instrumentation to develop team capabilities in diagnosis and troubleshooting of issues.
• Manage lifecycle assessment and recommend replacement / upgrades as required to ensure high reliability.
• Maintain awareness of relevant industry and regulatory trends for calibration / instrumentation and maintenance.
• Provide input for responses to regulatory inspections or internal audits relating to instrument calibrations or maintenance programs.

Logistical / Administrative

• Manage staff resources and work schedules (vacations, on-call rotation, etc.) to ensure adequate staff coverage and meet required PM calibration dates.
• Ensure that staff maintain required training qualifications and are cross trained to support multiple GMP functional areas as needed.
• Coordinate resources to support capital projects and work activities during maintenance shutdowns.
• Manage department budget and expenses.
• May require second or third shift work.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The resilient professional we seek shall be able to adjust well in a fast pace working environment, while collaborating to solve issues and drive continuous improvements with these qualifications.

Basic Qualifications

• High school diploma / GED and 12 years of maintenance and/or operations/manufacturing experience.
• Associates degree and 10 years of maintenance and/or operations/manufacturing experience.
• Bachelors degree and 5 years of maintenance and/or operations/manufacturing experience.
• Masters degree and 3 years of maintenance and/or operations/manufacturing experience.
• Doctorate degree.
• In addition to meeting at least one of the above requirements, you must have experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Preferred Qualifications

• Bachelors degree in life science, technical or aligned field of study.
• 6+ years of relevant work experience in operations/manufacturing environment.
• 3+ years of experience with regulated environments (i.e. cGMP, OSHA, EPA).
• Managerial experience directly managing people and/or leadership experience leading teams.
• Experience working with ATO GMP F&E clients and systems (Bulk Manufacturing, Filling and Packaging, Supply Chain, Quality Labs, Small Molecule Manufacturing).
• In-depth technical knowledge of GMP equipment and instrumentation.
• Experience supporting GMP capital project execution and verification activities.
• Demonstrated leadership attributes as an individual contributor (e.g., leadership of initiatives or participation on network level or continuous improvement teams).
• Demonstrated proficiency in process improvement methodologies.
• Leverage a strong background in GMP Maintenance combined with excellent leadership and communication skills (written and verbal).
• Ability to support multiple clients and prioritize resources against competing objectives.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a total rewards plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include

• A comprehensive employee benefits package, including a retirement and savings plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.

Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.