Manager, Process Improvement Section, CM-0301-00

Federal Deposit Insurance Corporation; Washington (District of Columbia); Hybrid; USD 184,000 - 278,000; Full time

Job summary

FDIC in Washington, DC seeks a Manager, Process Improvement to lead senior analysts in recommending process improvements and strategic initiatives. The role collaborates with other divisions and supports risk management on major projects.

The incumbent will tailor workload distribution, supervise performance management, and help align internal controls with process improvement efforts, including enterprise risk practices.

Qualifications

• There is no substitution of education for the experience for this position.
• This position is eligible for telework.

Responsibilities

• Leads a staff of senior management analysts and management analysts to recommend process improvements, implement strategic initiatives, recover troubled projects, build external relationships, and function in a results-oriented work environment.
• Identifies, distributes, and balances workload and tasks among employees under established policies, practices, workflow and employee skill levels, adjusting to ensure timely accomplishment of assigned tasks.
• Provides leadership and direction to ORMIC senior management analysts serving as risk managers on major investment projects by establishing the methodology for the identification, evaluation, and mitigation of risks to major Corporate projects.
• Approves changes in the application of project management for capital investment projects and significant operating budget projects.
• Develops and maintains procedures, guidance, and job aids related to Process Improvement, including risk management methodology and practices.

Job description

Manager, Process Improvement Section, CM-0301-00

• Hiring Agency: Federal Deposit Insurance Corporation
• Department: Other Agencies and Independent Organizations
• Location: Washington, District of Columbia

This position is located in the Office of Risk Management and Internal Controls, Process Improvement Section, of the Federal Deposit Insurance Corporation in Washington, D.C. Salary reflects a pay cap for this position of $277,500.

Key Responsibilities

Leads a staff of senior management analysts and management analysts to recommend process improvements, implement strategic initiatives, recover troubled projects, build external relationships, and function in a results-oriented work environment. The incumbent works directly with senior managers and staff in other FDIC Divisions and Offices.

Identifies, distributes, and balances workload and tasks among employees under established policies, practices, workflow and employee skill levels, adjusting to ensure timely accomplishment of assigned tasks. Provides leadership and direction to staff advocating for the use of data to drive decision making and the quantification and analysis of business partners' environments while building sustainable practices and systems for efficient and effective operations.

Provides leadership and direction to ORMIC senior management analysts serving as risk managers on major investment projects by establishing the methodology for the identification, evaluation, and mitigation of risks to major Corporate projects.

This also includes, but is not limited to, evaluating measurable benefits, evaluating cost-benefit and return-on-investment analyses as well as reporting findings to project teams, executive and steering committees, CIO Council, and the Capital Investment Review Committee (CIRC). Helps the Chief Risk Officer (CRO) to ensure adequate integration between the Internal Controls and Process Improvement sections, including back-up support to the Internal Controls section.

Such support may include, but is not limited to the FDIC's Enterprise Risk Management program, the financial statement audit, the Assurance Statement process, audit coordination activities with the Government Accountability Office and Office of Inspector General, and the Fraud Risk Management program.

Provides expert advice and guidance to FDIC management to assist in addressing issues related to project and program management, change management, user experiences, business process reengineering, strategic effectiveness, and program evaluations. Meets with Division and Office senior managers to discuss existing and emerging risks. Serves as a trusted advisor to the CRO for a variety of highly complex Corporate topics, programs, and initiatives.

This includes approving changes in the application of project management for capital investment projects and significant operating budget projects and building the business imperative for adopting these changes.

Brings knowledge of current best practices and maintains expert knowledge of business process improvement by attending training, staying abreast of industry best practices, and monitoring and analyzing trends to ensure that the FDIC's process improvement program is proactive. Develops and maintains, or ensures the maintenance of procedures, guidance, and job aids related to Process Improvement, including risk management methodology and practices.

Exercises supervisory personnel management authority and performs the full range of performance management duties to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback to others on their performance. Identifies training and developmental needs for staff and provides regular recognition of staff.

Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, etc. Coordinates team initiatives and activities on work approaches, methods or practices.

Ensures that Equal Employment Opportunity (EEO), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of teams of employees by assigning work, developing employee skills, and assessing/monitoring employee performance.

Requirements & Education

There is no substitution of education for the experience for this position.

In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

Which agency is hiring for this position?

This position is with Federal Deposit Insurance Corporation, Other Agencies and Independent Organizations.

What is the salary for this position?

The posted pay range is $183754 – $277500/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-09-29.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government