Manager, Process Excellence

Lennar USA; Bentonville (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading homebuilder seeks a Manager of Process Excellence in Bentonville, AR to enhance operational efficiency and drive process improvements. The role involves collaboration with stakeholders, documentation of best practices, and implementing strategic initiatives to achieve business objectives. Candidates should hold a Bachelor's degree and possess substantial experience in process improvement.

Benefits

Robust health insurance plans

401(k) with company match

Paid Parental Leave

Education Assistance Program

Vacations and generous leave policies

Home Purchase Discounts

Qualifications

• 7+ years of experience in process improvement and business operations.
• Demonstrated experience leading process improvements with measurable outcomes.
• Proficiency in process mapping tools and automation strategies.

Responsibilities

• Lead stakeholder interviews and operational shadowing to gather process data.
• Develop training and documentation for process improvements.
• Implement KPIs to enhance operational effectiveness.

Skills

Analytical skills

Problem-solving

Leadership

Communication

Education

Bachelor’s degree in Industrial Engineering, Business, Operations

Tools

Visio

Miro

Microsoft Office Suite

Job description

Manager, Process Excellence in Bentonville, AR at Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Join a Company that Empowers you to Build your Future

The Manager of Process Excellence leads initiatives to improve operational efficiency and business

performance by partnering with stakeholders to map and assess processes, identify improvements,

implement solutions and collaborate cross-functionally to ensure sustainable improvements. This role oversees, develops, and maintains standard operating procedures (SOPs) and process flow

documentation, working with subject matter experts to ensure accuracy and consistency. Associates will gain hands-on experience, training, and teambuilding while immersing themselves in Lennar’s culture.

A career with purpose.

A career built on making dreams come true.

A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

Lead stakeholder interviews, workshops, and operational shadowing to gather detailed information of current process workflows, dependencies, and bottlenecks.

Synthesize and translate complex processes into clear documentation, including process flow maps and SOPs.

Create and maintain detailed process flow diagrams using tools like Miro or Visio, while collaborating with cross-functional teams to validate, review, and update process documentation for accuracy and completeness.

Develop and implement key performance indicators (KPIs) to measure operational effectiveness and drive data-informed decision-making.

Partner with stakeholders to identify inefficiencies, define success criteria, and implement scalable process improvements.

Utilize process mapping, automation, and workflow optimization techniques to enhance efficiency and consistency.

Oversee process audits, root cause analyses, and corrective actions to ensure adherence to best practices.

Drive continuous improvement efforts through innovation, automation, and technology integration.

Provide guidance and mentorship to specialists and other team members, fostering a culture of process excellence.

Collaborate with leadership to align process strategies with business objectives and long-term goals.

Requirements

Bachelor’s degree in Industrial Engineering, Business, Operations, or a related field.

7+ years of experience in process improvement, business operations, or project management.

Demonstrated experience leading process improvement initiatives and driving measurable outcomes.

Proficiency in process mapping tools (e.g., Visio, Lucid, Miro) and process automation strategies.

Strong knowledge of Lean Six Sigma methodologies preferred.

Experience influencing stakeholders and leading cross-functional teams.

Excellent analytical, problem-solving, and strategic thinking skills.

Strong written and verbal communication skills.

Proficiency in Microsoft Office Suite, with advanced Excel and reporting capabilities.

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to

operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25

lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.