Manager, Pro Business - Sales Enablement

Home Depot; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Home Depot is seeking a Manager, Pro Business - Sales Enablement to advance the effectiveness of the In-Store Pro sales organization. You will drive CRM strategy, optimize selling processes, and develop reporting frameworks to enable data-driven decisions and long-term Pro growth.

This role requires cross-functional partnership and strong leadership across teams. The position focuses on aligning technology investments with business priorities and improving user adoption, with travel minimal and

Qualifications

• Bachelor's degree or equivalent.
• 3+ years of Store Operations or Pro business experience.
• Experience in reporting and data measurement.
• Experience with support technology platforms.

Responsibilities

• Lead CRM strategy and optimization for the in-store Pro sales org.
• Define and improve selling processes and workflows.
• Develop reporting and performance measurement frameworks.
• Manage product and capability roadmaps for Pro tools.
• Translate field insights into scalable solutions.
• Collaborate cross-functionally to drive change inside Home Depot.

Skills

Leadership

Communication

Cross-functional collaboration

Business judgment

Analytical skills

Education

Bachelor's degree

Tools

CRM software

Reporting tools

Job description

Position Purpose:

The Manager, Pro Business - Sales Enablement is responsible for advancing the effectiveness and productivity of the In-Store Pro sales organization through the development, execution, and continuous improvement of sales enablement strategies, tools, and processes. This role drives the evolution of Pro selling capabilities by connecting customer relationship management (CRM), sales workflows, performance reporting, and field execution to deliver measurable business results.

The position owns the strategic roadmap for key Pro sales tools and platforms used by in-store associates, ensuring technology investments align with business priorities, customer needs, and selling behaviors. Through cross-functional partnership, the Manager identifies opportunities to simplify workflows, improve user adoption, enhance the customer experience, and enable data-driven decision making.

Key responsibilities include leading CRM strategy and optimization, defining and improving selling processes, developing reporting and performance measurement frameworks, managing product and capability roadmaps, and translating field insights into scalable solutions. The role leverages analytics, customer feedback, and operational expertise to identify growth opportunities, prioritize enhancements, and deliver capabilities that strengthen account management, increase sales productivity, and support long-term Pro business growth

Key Responsibilities:

• Partner cross-functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot

• Develop Recommendations: Prioritize issues and brainstorm/develop solutions and recommendations by

• working with a diverse group of people (store personnel, merchants, other HD companies, non-HD

• companies, vendors, etc.)

• Evaluate Results: Analyze the financial results of initiatives versus projections through financial analysis,

• control stores, and other benchmarks. Evaluate the operational issues of initiatives by walking stores,

• talking to associates, talking to customers and interviewing merchants

• Project Management: Handle the day to day issues associated with implementing a new initiative. These

• may include working with store planning, visual merchandising, store and divisional associates

• Use diverse problem-solving methodologies to understand the fundamental parts of the problems and

• communicate the solutions effectively

Direct Manager/Direct Reports:

• Reports to Senior Manager of Pro Business

• No direct responsibility for supervising others.

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications:

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Bachelors degree from4 year university

• 3+ years of Store Operations or Pro business experience

• Experience in support technology platforms

• Prior experience with reporting and data measurement

• Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 2

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Strong leadership skills and personal initiative as well as passion for the business

• Strong communication skills - both written and verbal

• Ability to work with all levels within an organization and to lead without positional authority

• Business judgement - broad and general business knowledge and the ability to understand the big picture

• Strong analytical and problem solving skills including logical, structured thinking and strong quantitative skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00