Manager, Pro Business - Sales Enablement

The Home Depot; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

The Home Depot is seeking a Manager, Pro Business - Sales Enablement to advance the effectiveness of the In-Store Pro sales organization. You will develop, execute, and continuously improve enablement strategies, tools, and processes, linking CRM, workflows, and performance reporting to drive measurable growth.

Responsibilities include leading CRM strategy, defining selling processes, and building analytics-driven roadmaps.

Qualifications

• Requires strong leadership and communication skills.
• Experience with pro sales / business enablement and CRM workflows is a plus.
• Bachelor's degree required; relevant experience may substitute.

Responsibilities

• Lead CRM strategy and optimization for Pro Business in-store sales.
• Define and improve selling processes and workflows to boost productivity.
• Develop reporting and performance measurement frameworks and roadmaps.
• Translate field insights into scalable, data-driven solutions.
• Collaborate cross-functionally to prioritize enhancements and adoption.

Skills

Leadership

Communication

Analytics

Project management

Education

Bachelor's degree

Tools

CRM systems

Data analytics tools

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

The Manager, Pro Business - Sales Enablement is responsible for advancing the effectiveness and productivity of the In-Store Pro sales organization through the development, execution, and continuous improvement of sales enablement strategies, tools, and processes. This role drives the evolution of Pro selling capabilities by connecting customer relationship management (CRM), sales workflows, performance reporting, and field execution to deliver measurable business results.

The position owns the strategic roadmap for key Pro sales tools and platforms used by in-store associates, ensuring technology investments align with business priorities, customer needs, and selling behaviors. Through cross-functional partnership, the Manager identifies opportunities to simplify workflows, improve user adoption, enhance the customer experience, and enable data-driven decision making.

Key responsibilities include leading CRM strategy and optimization, defining and improving selling processes, developing reporting and performance measurement frameworks, managing product and capability roadmaps, and translating field insights into scalable solutions. The role leverages analytics, customer feedback, and operational expertise to identify growth opportunities, prioritize enhancements, and deliver capabilities that strengthen account management, increase sales productivity, and support long-term Pro business growth

Key Responsibilities

• Partner cross-functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot
• Develop Recommendations: Prioritize issues and brainstorm/develop solutions and recommendations by
• working with a diverse group of people (store personnel, merchants, other HD companies, non-HD
• companies, vendors, etc.)
• Evaluate Results: Analyze the financial results of initiatives versus projections through financial analysis,
• control stores, and other benchmarks. Evaluate the operational issues of initiatives by walking stores,
• talking to associates, talking to customers and interviewing merchants
• Project Management: Handle the day to day issues associated with implementing a new initiative. These
• may include working with store planning, visual merchandising, store and divisional associates
• Use diverse problem-solving methodologies to understand the fundamental parts of the problems and
• communicate the solutions effectively

Direct Manager/Direct Reports

• Reports to Senior Manager of Pro Business
• No direct responsibility for supervising others.

Travel Requirements

• Typically requires overnight travel less than 10% of the time.

Physical Requirements

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Bachelors degree from4 year university

• 3+ years of Store Operations or Pro business experience

• Experience in support technology platforms

• Prior experience with reporting and data measurement

• Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Preferred Education

• No additional education

Minimum Years of Work Experience

• 2

Preferred Years of Work Experience

• No additional years of experience

Minimum Leadership Experience

• None

Preferred Leadership Experience

• None

Certifications

• None

Competencies

• Strong leadership skills and personal initiative as well as passion for the business
• Strong communication skills - both written and verbal
• Ability to work with all levels within an organization and to lead without positional authority
• Business judgement - broad and general business knowledge and the ability to understand the big picture
• Strong analytical and problem solving skills including logical, structured thinking and strong quantitative skills