Manager, Presentation Design

Raymond James Financial, Inc.; Saint Petersburg (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Raymond James Financial, Inc. seeks a senior manager to lead the presentation design team, overseeing shift workflow and daily operations. You will triage and assign projects, negotiate deadlines, and clarify requirements with clients while mentoring designers and ensuring brand compliance.

You will drive quality, manage documentation, and partner with leadership on recruitment, process improvements, and training. This role emphasizes AI-enabled transformations and high-volume performance.

Qualifications

• 10-15 years of experience in presentation, graphic design, or marketing.
• 3-5 years of proven leadership experience.
• Expert knowledge of design principles and marketing/financial services standards.
• Excellent organizational, communication, and coaching skills.
• Ability to manage multiple projects in a remote, fast-paced environment.
• Experience in quality control, process management, and team development.
• Interest in applying AI to improve workflows and drive transformation.
• Strong understanding of presentation design workflows and best practices.

Responsibilities

• Manage the shift workflow and daily operations of the presentation design team.
• Triage, prioritize, assign projects, negotiate deadlines, and clarify requirements with clients.
• Monitor workload, capacity, performance, and adjust assignments during high volume.
• Provide ongoing feedback, mentorship, training, and career development support.
• Conduct quality control reviews to ensure deliverables meet specifications and brand guidelines.
• Maintain accurate project documentation and records in relevant systems.
• Partner with leadership on recruitment, onboarding, and performance management for direct reports.
• Collaborate on process improvements, skills gap analysis, and training plans.
• Serve as the face of the team to clients during shifts, handling inquiries and escalations.
• Prepare shift turnover reports and participate in leadership meetings.
• Leverage expertise to translate business needs into design solutions and guide designers.

Skills

Leadership

PowerPoint

Communication

Organizational skills

Project management

AI in design

Mentorship

Design workflow knowledge

Quality control

Remote collaboration

Tools

Microsoft PowerPoint

Job description

Responsibilities

• Manage the shift workflow and daily operations of the presentation design team.

• Triage, prioritize, assign incoming projects, negotiate deadlines, and clarify requirements with clients.

• Monitor team workload, capacity, performance, and adjust assignments and assist during periods of high-volume.

• Provide ongoing feedback, mentorship, training, and support career development of designers.

• Conduct quality control reviews of documents to ensure all deliverables meet specifications and brand guidelines.

• Maintain accurate project documentation and records in relevant systems.

• Partner with leadership on recruitment, interviewing, onboarding, and performance management for direct reports.

• Collaborate with leadership on process improvements, skills gap analysis, and training plans.

• Serve as the face of the team to clients during shift, handling inquiries and escalations.

• Prepare shift turnover reports and participate in regular leadership meetings.

• Leverage expertise in presentation design and production workflows to assess requests, translate business needs into design solutions, manage expectations, negotiate priorities, and guide designers toward successful outcomes.

Skills and Qualifications

• 10-15 years of relevant experience in presentation, graphic design, or marketing.

• 3-5 years of proven leadership experience.

• Strong knowledge of design principles, marketing/financial services industry standards.

• Expert-level skills in Microsoft PowerPoint, and proficiency in relevant software.

• Excellent organizational, communication, and coaching skills.

• Ability to manage multiple projects and realign priorities in a remote, fast-paced environment.

• Experience in quality control, process management, effective job trafficking, and team development.

• Embraces AI technologies and demonstrates a continuous interest in applying new learnings to drive transformation, improve workflows, and identify operational efficiencies.

• Maintains expert-level understanding of presentation design workflows, deliverables, and best practices to effectively communicate with requesters, evaluate project scope, and provide informed direction to the team.